Kindle Hub Worker (Outreach)

Trafford Council; Urmston; On-site; GBP 21,000 - 32,000; Part time

Benefits offered by this job

Enhanced DBS check

Travel flexibility

Unsocial hours allowance

Job summary

Trafford Council is hiring a Kindle Hub worker (Outreach) to support families, carers and children aged 8-18. You will deliver focused interventions, provide tailored parenting support, and coordinate with multi-agency partners to deliver timely help.

The role operates 9am–9pm, seven days, with flexible and rota-based hours and an enhanced DBS check required to protect children and vulnerable adults.

Qualifications

• Operating within the spirit and framework of relevant safeguarding and children’s regulations.
• NVQ 3 Caring for Children and Young People and commitment to QCF Level 3 Diploma.
• 1–2 years’ experience of direct work with children and families or similar setting.
• Knowledge of parental support and community services available.

Responsibilities

• Deliver interventions to families in crisis, addressing needs of children aged 8–17.
• Provide direct tailored parenting support as identified via assessment plans.
• Liaise with Multi-agency partners to deliver appropriate support.
• Work rota including evenings and weekends; travel to meet needs of post.

Skills

Communication skills

Advocacy

Interagency collaboration

Education

NVQ 3 Caring for Children and Young People

QCF Level 3 Diploma Health and Social Care

Job description

Working Pattern: Part time (29 hours per week)

Working Arrangement: On site

Interview Date/Type: In person

SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

About the Role

An opportunity has arisen for the position of a Kindle Hub worker (Outreach). As an Edge of Care Service, our aim is to work with families, carers, and children and young people to prevent out of home placements, sustain foster placements and or help transition children/young people from care provisions, back to the care of their parents/carers. The team offers intensive support to families and carers of young people aged 8-18. The goal is to help families make significant, positive changes by building on their existing strengths, and increasing coping strategies and resilience.

You will deliver effective and focused interventions to families in crisis that will meet the needs of children and young people primarily between the ages of 8-17. You will provide direct tailored parenting support for families as identified via the assessment plans and liase with our Multi agency partners to deliver the right support at the right time, The team work between 9am - 9pm 7 days a weeks and work both flexibly and as part of an out of hours duty team on a rota basis.

About You

Operating within the spirit and framework of the children Act 1989, National Minimum Standards, Children’s Homes Regulations and Safeguarding frameworks.

You will have NVQ 3 Caring for Children and Young People, hold or have commitment to gain QCF Level 3 Diploma Health and Social Care and evidence of continued personal and professional development.
You will have 1-2 years’ experience of direct working with children and young people aged 10-18 and their families or a similar environment.

Knowledge of parental support and intervention work, delivered within a model.

Knowledge of services available in the community for children, young people, and families.

You will demonstrate a flexible, persistent and resilient approach to working in the community with families and supporting children and young people with complex behaviours utilising both the Kindle model and Restorative Practice principles.

You will have experience of working with established systems and procedures to ensure secure and accurate recording of information as well as working with multi-agencies.

You will have good communication, interpersonal and advocacy skills, both verbally and in written communications, whilst being sensitive to the needs of individual children, young people and their families regarding race, culture, language, religion, gender, sexuality, and culture-specific events

Additional Information

This advert may close early if we receive a high number of applications, so please apply as soon as possible.

• An enhanced DBS Check with children/adults barred list will be required.
• Ability to mee the travel needs of this post. This includes transporting families and young people.
• You will be required to work on a rota and an unsocial hour’s allowance will be paid.

Find Out More

For the full details of this opportunity, please refer to the role profile linked below.

If you have any questions or would like an informal chat you can get in contact with the hiring manager, Andrea Harkin at [e-mail] or on 0161 912 1031.

About us...

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

Why Trafford?

We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”

Our Culture...

Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day.

They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

What you'll love about working with us...

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:

• Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
• Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
• Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
• Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
• Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
• Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
• Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.

Key Information...

• Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Trafford Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.
• Please note: We are not a licensed sponsor and will not be able to support with your work visa.
• Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council

Supporting Documents

Role profile