*Killarney - Sales Advisor - Foods

Marks & Spencer Plc; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Wales is hiring a Killarney Sales Advisor for a part-time role of 18 hours per week. The role emphasizes delivering exceptional customer service both in-store and digitally. Responsibilities include proactive customer interaction, achieving sales targets, and contributing to store initiatives. Ideal candidates should have a strong customer service background and the flexibility to adapt within the store environment.

Qualifications

• Experience in customer service and retail environments.
• Ability to create an exceptional customer experience.
• Flexibility to adapt to varying roles within the store.

Responsibilities

• Deliver an exceptional customer experience by serving and selling.
• Sell confidently using knowledge of products.
• Support store initiatives and work efficiently.

Job description

Killarney sales advisor, Permanent part time, 18 hours

SUN - 1530-1930

WED - 1600-2000

FRI - 1630-2030

SAT - 1600-2000

The remaining 2 hours are considered flexible hours. You will be given at least 3 weeks notice for these hours.

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team