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An established industry player is seeking passionate individuals to join their team in Rotherham. This role focuses on delivering exceptional customer service and skincare consultations, ensuring clients achieve their skincare goals. With a commitment to personal development, you will receive comprehensive training and support. The company values diversity and aims to create an inclusive environment, making it a great place to grow your career. If you love connecting with people and have a passion for skincare, this opportunity is perfect for you.
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Rotherham, United Kingdom
Other
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Yes
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3
05.05.2025
19.06.2025
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“When you love your work and the people you work with, amazing things happen…”
Freedom to go beyond, that’s the beauty of L’Oréal.
Are you passionate about people and skincare? Do you love connecting with your clients and helping them achieve their skincare goals? We are looking for you!
Kiehl’s was established as an apothecary in the East Village of New York. We are customer-focused, rich with skincare expertise rooted in our pharmaceutical heritage, combining the best of nature and science to achieve healthier, younger-looking skin. We offer personalized consultations and expert skincare knowledge, ensuring a bespoke routine of our formulas. Our team embodies our values, bringing our heritage and ethos to life in store with our customers.
You will be passionate about skincare and delivering exceptional service. Even if you don’t have experience in the skincare industry, we will provide you with the tools to succeed at Kiehl’s!
You are a real people person, loving to meet new people and take them on a personal journey to make them feel amazing. Our teams demonstrate a spirit of adventure and a passion for developing genuine connections to build trust and loyalty.
Your responsibilities include meeting and greeting prospective customers, conducting skin consultations, demonstrating empathy, sharing expertise, and product knowledge that could change their lives.
You will proactively approach customers in a warm and friendly manner to provide an exceptional customer experience. Share your knowledge of our skincare formulations and innovations, educating customers on wellbeing and skin nurturing.
Building loyalty with customers is key. You will follow up with recent customers about their skincare routines and invite them back to sample new products.
You will possess an entrepreneurial spirit and contribute ideas to strengthen the team and business.
You will support our ‘Kiehl’s Gives’ mission, helping local and global charities focused on the environment, children’s well-being, and LGBTQ+ causes.
Your induction includes regular training with our Education Team, Area Manager, Education Mentor, and Peers, supported by our Education Learning Journal. A full training induction will be held at our head office in Hammersmith, London.
After passing training, you will receive your ‘Kiehl’s Wings Pin’ to wear with pride.
You will attend quarterly team trainings on new launches, skin application techniques, and product testing.
We offer many development programs. If you're interested in progressing into management, leadership modules will prepare you for this next step.
Benefits include:
Working for L’Oréal means being part of our sustainability journey. We aim to win over a billion consumers and offer the best in beauty globally. You will learn new skills through our training programs and enjoy excellent benefits and discounts.
At L’Oréal, we are committed to creating a diverse, equitable, and inclusive environment. We value contributions from everyone regardless of background or identity. Our differences inspire us to go beyond—this is the beauty of L’Oréal.