Kiehl's Beauty Therapist, 1.0, Selfridges London (37.5 hours)

L'Oréal; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading skincare brand is hiring a Kiehl's Beauty Therapist at Selfridges London. In this role, you will deliver tailored skincare treatments, provide expert consultations, and support customers in achieving their skincare goals. Join a dedicated team passionate about enhancing customer experiences and promoting wellbeing.

Benefits

Competitive Salary & Commission Scheme

Access to products via L’Oréal Staff Shop

Support for mental health and financial advice

Days holiday (including Bank Holidays)

Development programs available

Qualifications

• Experience in skincare and beauty therapy.
• Passion for luxury skincare and wellbeing.
• Ability to conduct skin consultations.

Responsibilities

• Conduct deep pore cleansing and anti-ageing facials.
• Provide personalized skincare consultations to clients.
• Deliver exceptional customer service and build relationships.

Skills

Skincare expertise

Customer service

Empathy

Education

NVQ Level Beauty Therapist

Job description

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Kiehl's Beauty Therapist, 1.0, Selfridges London (37.5 hours), London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

be53a3d1df15

Job Views:

11

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Kiehl's Beauty Therapist – Selfridges London

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about skincare and obsessed with beauty? Do you love connecting with clients and helping them achieve their skincare goals, making people feel amazing? We are looking for you!

Kiehl’s was established as an apothecary in the East Village of New York. We are customer-focused, rich with skincare expertise rooted in our pharmaceutical heritage, combining the best of nature and science to achieve healthier, younger-looking skin.

We focus on providing personalized consultations and expert skincare knowledge, offering bespoke routines with our formulas. Our team embodies our values, bringing heritage and ethos to life in-store with customers.

Your Mission

• You will join as an NVQ Level Beauty Therapist with skincare and beauty therapy experience. This role offers the chance to help shape the future of customer experience within our boutiques and create a meaningful impact as we build the future of Kiehl’s Treatment Rooms.
• You will use your beauty qualifications to carry out treatments such as Deep Pore Cleansing Facials, Clarity Correcting Facials, Rejuvenating & Firming Anti-Ageing Facials, and Express skin-boosting pressure point face massages.
• You will be passionate about luxury skincare, wellbeing, and delivering exceptional customer service by listening to clients’ needs with empathy.
• You are a personable individual who loves meeting new people and taking them on a personal journey to feel amazing. Our teams demonstrate a spirit of adventure and passion for developing genuine connections to build trust and loyalty.
• You will greet prospective clients in-store, conduct skin consultations, listen to their needs, and share expertise and product knowledge to potentially change their lives.
• You will proactively approach customers warmly to provide a world-class experience, educating them about our skincare formulations and innovations, focusing on wellbeing and nurturing their skin.

Support and Development

• Your induction includes regular training with your Area Manager, Education Mentor, and peers, supported by a Kiehl’s Education Learning Journal with modules across Retail Skills and Skin Care. A full training induction will also support your success.
• Upon passing training, you will receive your ‘Kiehl’s Wing Pin’ to wear proudly on your lab coat!
• Quarterly team trainings will introduce new launches, skin application techniques, and product testing.
• Many development programs are available at Kiehl’s, including leadership modules for those interested in progressing into management roles.

Benefits & Rewards

• Competitive Salary & Commission Scheme
• Access to products via the L’Oréal Staff Shop
• Days holiday (including Bank Holidays)
• Support for mental health and financial advice
• Be part of L’Oréal’s sustainability journey—L’Oréal for the future! Beautythatmovestheworld