Kiehl's Beauty Therapist, 1.0, Battersea Power Station Boutique (40 hours)

L'Oréal; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the beauty industry is seeking a Kiehl's Beauty Therapist for their Battersea Power Station Boutique. This role involves delivering exceptional client experiences through skincare services, engaging with customers about their skincare needs, and contributing to team training and development. Candidates must possess an NVQ Level qualification in beauty therapy and a passion for luxury skincare, making a positive impact on client wellbeing.

Benefits

Competitive salary and commission scheme

Access to products through the L’Oréal Staff Shop

Days holiday (including Bank Holidays)

Support for mental health and financial advice

Part of L’Oréal’s sustainability journey

Qualifications

• Experience in skincare and beauty therapy.
• Passionate about luxury skincare and wellbeing.
• Ability to conduct professional skin consultations.

Responsibilities

• Perform beauty treatments like deep pore cleansing and rejuvenating facials.
• Engage clients effectively and provide personalized consultations.
• Maintain a high standard of customer service.

Skills

Empathy

Customer Service

Skincare Knowledge

Education

NVQ Level Beauty Therapist

Job description

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Kiehl's Beauty Therapist, 1.0, Battersea Power Station Boutique (40 hours), London

Client:

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 685b34df7b49

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Posted:

Expiry Date: 06.08.2025

Job Description:

Kiehl's Beauty Therapist

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about skincare and obsessed with beauty? Do you love connecting with clients and helping them achieve their skincare goals, making people feel amazing? We are looking for you!

Kiehl’s was established as an apothecary in East Village, New York. We are customer-focused, rich with skincare expertise rooted in our pharmaceutical heritage, combining the best of nature and science to achieve healthier, younger-looking skin.

We focus on personalized consultations and expert skincare knowledge, offering bespoke routines with our beloved formulas. Our team embodies our values, bringing heritage and ethos to life in-store with customers.

Your Mission

• You will join as an NVQ Level Beauty Therapist with skincare and beauty therapy experience. This exciting role allows you to help shape the future of customer experience within our boutiques and contribute to building the future of Kiehl’s Treatment Rooms.
• You will use your beauty qualifications to carry out treatments like Deep Pore Cleansing Facials, Clarity Correcting Facials, Rejuvenating & Firming Anti-Ageing Facials, and express skin-boosting pressure point face massages.
• You will be passionate about luxury skincare, wellbeing, and delivering exceptional customer service, demonstrating empathy and listening to your clients’ needs.
• You are a people person, love meeting new people, and enjoy taking them on a personal journey to make them feel amazing. Our team values adventure, development, and genuine connections to build trust and loyalty.
• You will greet prospective clients, conduct skin consultations, listen to their needs, and share expertise and product knowledge to positively impact their lives.
• You will proactively approach customers warmly to provide a world-class experience, educating them about our skincare formulations and innovations, focusing on wellbeing and skin nurturing.

Support and Development

• Your induction includes regular training with your Area Manager, Education Mentor, and peers. You will have access to modules across Retail Skills and Skin Care through a Kiehl’s Education Learning Journal. A full training induction will also support your success.
• Upon passing training, you will receive your ‘Kiehl’s Wing Pin’ to wear proudly on your coat!
• You will attend quarterly team trainings on new launches, skin application techniques, and product testing.
• Many development programs are available at Kiehl’s. We support your progression into management roles through leadership modules to prepare you for the next step in your career.

Benefits & Rewards

• Competitive salary and commission scheme
• Access to products through the L’Oréal Staff Shop
• Days holiday (including Bank Holidays)
• Support for mental health and financial advice
• Be part of L’Oréal’s sustainability journey — "L’Oréal for the Future!"