Kickstart Your Tech Sales Career: Apprenticeship

EE; Merthyr Tydfil; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Uncapped commission

Employee discounts

NVQ Level 2 in Customer Service

Online GP for you and family

Job summary

EE is offering a Full-time Sales Apprenticeship at the Merthyr Tydfil contact centre. The role involves handling customer calls, understanding needs, and recommending EE products and services.

Training includes a 15‑month NVQ Level 2 in Customer Service, with one study day per week and ongoing coaching. You will start with a competitive salary of £22,527 and rise to £26,738 after completing the apprenticeship, plus an uncapped commission scheme and valuable employee discounts on EE products and

Qualifications

• No experience required; a great attitude and willingness to learn are valued.
• Excellent communication and a friendly, confident phone manner are important.
• You’ll learn on the job and complete an NVQ Level 2 in Customer Service during the apprenticeship.

Responsibilities

• Speak with customers over the phone, understand their needs, and propose EE products and services.
• Meet targets and contribute to a positive customer experience throughout each call.
• Complete the 15‑month NVQ Level 2 in Customer Service with supported study days and coaching.

Skills

Customer service

Communication

Phone conversations

Education

NVQ Level 2 in Customer Service

Job description

EE is offering a Full-time Sales Apprenticeship at the Merthyr Tydfil contact centre. The role involves handling customer calls, understanding needs, and recommending EE products and services.

Training includes a 15‑month NVQ Level 2 in Customer Service, with one study day per week and ongoing coaching. You will start with a competitive salary of £22,527 and rise to £26,738 after completing the apprenticeship, plus an uncapped commission scheme and valuable employee discounts on EE products and