Keyholder - White City (Part-time 22.5hrs)

NEOM Wellbeing; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A wellness-focused brand in London's White City is seeking a Part Time Sales Assistant to provide exceptional customer service and uphold brand values. The role involves maintaining store standards, assisting in daily tasks, and being fully engaged in promoting wellbeing. Applicants should be self-motivated with a strong love for customer service. This position offers flexible hours including weekends and evenings.

Benefits

Up to 25 days holiday plus bank holidays

Time off on your birthday

Monthly NEOM product

Staff discounts

Health care support

Time off for volunteering

Qualifications

• Passion for customer service and wellbeing.
• Ability to work retail hours including weekends and evenings.
• Self-motivated with impeccable standards.

Responsibilities

• Provide an exceptional customer experience in store.
• Drive sales and assist with daily tasks.
• Maintain company standards for housekeeping and visual merchandising.

Skills

Customer service

Teamwork

Attention to detail

Effective communication

Proactivity

Tools

Excel

Microsoft Suite

Job description

Overview

We are looking for a Part Time Sales Assistant with keyholding responsibilities who has a passion and flair for customer service to join our Wellbeing Hub at White City, Westfield, for 22.5 hours a week.

You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

What You Will Do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Manager with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld.

What We Would Love

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Deep affinity of NEOM Wellbeing and its values with a keen interest in wellbeing
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• Capable in Excel and Microsoft Suite
• Team player with a can-do attitude
• The ability to work retail hours - which can include weekends and evenings.

Benefits

• TIME TO CHILL - Up to 25 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - take some time to recharge and reset
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort

Apply Now

If you’re ready to share some Good Vibesin our White City Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!