Keyholder - Preston

MERKUR CASINO; Preston; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join MERKUR CASINO as a Keyholder where you will provide excellent customer service in a vibrant gaming environment. You will play a vital role in ensuring customers feel welcome and valued while benefiting from competitive perks including a monthly bonus and career advancement opportunities.

Benefits

28 days holiday including Bank Holidays

Monthly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Company Uniform

Discounts with high street retailers

Employee assistance programme

Night rate available after 11:00 pm

Qualifications

• Must be over 18 years old.
• Passion for providing first-class service.
• Able to work on your own initiative.

Responsibilities

• Welcome customers and create a great gaming atmosphere.
• Work on a rota basis, including weekends and Bank Holidays.
• Help deliver excellent customer experience.

Skills

Communication

People Skills

Customer Service

Flexibility

Teamwork

Job description

Social network you want to login/join with:

Do you have experience in retail or hospitality?

Does working in a customer-driven environment appeal to you?

Would you like a role with excellent career prospects?

If you have answered yes to all of the questions, then we would like to hear from you!

About the role:

As a Keyholder, you will be working for one of the largest and most respected brands in High Street gaming and will hold the key to making customers feel welcome and help to create the atmosphere needed to deliver a great gaming experience!

We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service.

We are looking for someone who is flexible and able to work on a rota basis that includes weekends and Bank Holidays. You must be able to work on your own initiative, as well as part of a team.

Industry and compliance training will be given.

Here’s what’s in it for you:

• 28 days holiday (including Bank Holidays) increase with service
• Monthly Bonus Scheme
• Contributory Pension Scheme
• Life Assurance
• Company Uniform
• Discounts with high street retailers and restaurants through our benefits portal
• Employee assistance programme
• Night rate available after 11:00 pm

The really important bit:

• Due to the nature of our business you must be over 18 years old and have the right to work in the UK prior to applying.
• MERKUR Casino UK Limited and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles require applicants to undergo screening appropriate to the post, including checks with previous employers and Disclosure Barring Service (DBS) and/or Disclosure Scotland.