Keyholder - Leeds 30 hours

TN United Kingdom; Leeds; On-site; GBP 20,000 - 28,000; Part time

Job summary

An established industry player is seeking a Part Time Keyholder for their Wellbeing Hub in Leeds. This role demands a passion for customer service and a commitment to inspiring wellbeing among customers and colleagues alike. Join a mission-driven team dedicated to enhancing the wellbeing of communities and the planet. Enjoy unique perks like time off for your birthday, enhanced healthcare coverage, and a monthly product allowance. If you thrive in a dynamic environment and are ready to make a positive impact, this opportunity is perfect for you!

Benefits

Time off on your birthday

Extra Wellbeing days

Monthly product allowance

60% staff discount

Cash back health plans

Outpatient cover

Mental health support

Time off to volunteer

Qualifications

• Passion for customer service and wellbeing.
• Ability to work retail hours, including weekends and evenings.

Responsibilities

• Provide exceptional customer experience in store.
• Drive sales and assist with daily tasks.
• Maintain high standards of cleanliness and visual merchandising.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Self-Motivation

Tools

Excel

Google Drive

Job description

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We are looking for a Part Time Keyholder who has a passion and flair for customer service to join our Wellbeing Hub in Leeds for 26 hours a week over 4 days.

You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Management with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

Requirements

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• The ability to work retail hours - which can include weekends and evenings

What We Would Love

• Team player with a can-do attitude
• Deep affinity of NEOM and its values with a keen interest in wellbeing
• Positive energy that will inspire others
• Capable in Excel and Google Drive
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - take some time to recharge and reset
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

Apply Now

If you’re ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!