Keyholder- Guilford (22.5hrs)

NEOM Wellbeing; Guildford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health and beauty company is seeking a Keyholder for their Guildford location. The ideal candidate will have a passion for customer service and wellbeing, driving sales and ensuring store management duties are met. Responsibilities include opening and closing the store, providing exceptional customer experiences, and maintaining high store standards. Retail experience is desirable, and candidates should be prepared to work flexible hours.

Benefits

25 days holiday plus bank holidays

Time off on your birthday

Monthly NEOM product allowance

Health care coverage

Time off for volunteering

Qualifications

• Previous retail experience in a health or beauty environment is desirable.
• A passion for wellbeing and customer service.
• Ability to work retail hours, including weekends and evenings.

Responsibilities

• Drive sales and company objectives in the store.
• Responsible for opening and closing the store.
• Provide the highest standard of NEOM Customer Experience.

Skills

Customer service

Teamwork

Attention to detail

Communication

Tools

Microsoft Office

Excel

Google Drive

Job description

The Role

We are looking for a Keyholder who has a passion and flair for customer service to join our Guilford location. We are on the hunt for team members who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!

We are looking for team members work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.

Why NEOM Wellbeing?

At NEOM Wellbeing, we’re more than just a company we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and a great staff discount!

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

• Drive forward sales and company objectives
• Be responsible for opening and closing of the store
• Take responsibility for cashing up and banking procedures
• Assist the team and store management with daily tasks
• Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
• Be proficient in Microsoft Office, Excel and Google Drive
• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Work on initiative and be super proactive
• Maintain company standards at all times (housekeeping, cleanliness and visual merchandising)

What We Would Love

• Previous retail experience (within a health/beauty environment is desirable)
• A passion for wellbeing
• A love of customer service which translates to/inspire your colleagues
• Self motivator and able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Team player with a can-do attitude
• Meticulous attention to detail
• Thrives in a fast-paced business and adapts easily to change
• The ability to work retail hours - which can include weekends and evenings

• TIME TO CHILL - 25 days holiday plus bank holidayspro rata

• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME– take time off to recharge and reset
• NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and mental health support.
• DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too

Apply Now

If you’re ready to share some Good Vibes in our Guilford Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!