Keyholder - Edinburgh, St James Quarter (15hrs)

NEOM Wellbeing; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join NEOM Wellbeing as a Keyholder in Edinburgh, where you'll provide exceptional customer service while driving sales and supporting team objectives. Enjoy a role that promotes wellbeing for both customers and staff, with added perks including 25 days holiday and health care benefits.

Benefits

25 days holiday plus bank holidays

Time off on your birthday

Free NEOM product each month

Cash back plans and mental health support

Time off for volunteering

Exclusive discounts

Qualifications

• Previous retail experience (ideally in health/beauty).
• Confident communicator and team player.
• Ability to work weekends and evenings.

Responsibilities

• Drive forward sales and company objectives.
• Responsible for opening and closing the store.
• Maintain company standards at all times.

Skills

Customer Service

Teamwork

Attention to Detail

Tools

Microsoft Office

Excel

Google Drive

Job description

The Role

We are looking for a Keyholder who has a passion and flair for customer service to join our Edinburgh, St James Quarter location for 15hours a week. We are on the hunt for someone who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!

We are looking for team members work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights until 8:30pm will be required.

Why NEOM Wellbeing?

At NEOM Wellbeing, we’re more than just a company we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and a great staff discount!

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

• Drive forward sales and company objectives
• Be responsible for opening and closing of the store
• Take responsibility for cashing up and banking procedures
• Assist the team and store management with daily tasks
• Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
• Be proficient in Microsoft Office, Excel and Google Drive
• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Work on initiative and be super proactive
• Perform product demonstrations through hand and arm massages
• Attend and support events in store and occasionally offsite
• Maintain company standards at all times (housekeeping, cleanliness and visual merchandising)

What We Would Love

• Previous retail experience (within a health/beauty environment is desirable)
• A passion for wellbeing
• A love of customer service which translates to/inspire your colleagues
• Self motivator and able to maintain impeccable standards in store
• Experience working with or understanding sales targets
• Confident communicator - treat everyone with honesty, kindness and respect
• Team player with a can-do attitude
• Meticulous attention to detail
• Thrives in a fast-paced business and adapts easily to change
• The ability to work retail hours - which will include weekends and evenings

• TIME TO CHILL - 25 days holiday plus bank holidays

• BIRTHDAY TREAT - time off on your birthday
• WELLBEING TIME– take time off to recharge and reset
• NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
• HEALTH CARE - cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
• DO GOOD, FEEL GOOD - time off for you to volunteer plus support for nay personal fundraising efforts too
• ST JAMES DISCOUNT - exclusive discounts around the quarter with other brands

Apply Now

If you’re ready to share some Good Vibes in our Edinburgh Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!