Keyholder & Customer Experience Lead (Retail)

Toolstation Ltd; Maidstone; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Bonus scheme

Cycle to work

Discounts across Travis Perkins

Health & wellbeing support

Financial education

Retail staff discounts

Job summary

Toolstation Ltd, part of the Travis Perkins Group, is seeking a store associate in Maidstone. You will be the friendly face for customers, handle deliveries and stock, and support team members to deliver great service. The role involves early starts, late finishes, and proving your reliability in a fast-paced retail environment.

This position offers a pathway for progression within the Group, with training and development opportunities and employee benefits as outlined in the store program.

Qualifications

• Retail experience or key holder experience preferred.
• Able to manage early starts and late finishes.
• Strong customer service focus.

Responsibilities

• Open and close the store as keyholder.
• Assist with deliveries and warehouse tasks.
• Stock shelves and keep store clean and organized.
• Help customers find what they need and provide a great experience.
• Promote Toolstation Club and Trade Accounts to customers.

Skills

Friendly personality

Reliability

Accountability

Customer service

Job description

Toolstation Ltd, part of the Travis Perkins Group, is seeking a store associate in Maidstone. You will be the friendly face for customers, handle deliveries and stock, and support team members to deliver great service. The role involves early starts, late finishes, and proving your reliability in a fast-paced retail environment.

This position offers a pathway for progression within the Group, with training and development opportunities and employee benefits as outlined in the store program.