Keyholder

HARIBO; Glasgow; On-site; GBP 1,000; Part time

Job summary

HARIBO is opening a brand new store in Silverburn, Glasgow, and is looking for Keyholders to join the team. Responsibilities include providing top-quality customer service, maintaining retail standards, and ensuring operational excellence. Candidates must have prior retail experience and a passion for the HARIBO brand.

Benefits

Competitive salary - £12.90/hour

Life Insurance - Five times yearly salary

Enhanced Company Pension Scheme

Generous annual leave

Colleague Discount on sweet treats

Qualifications

• Previous retail experience is essential.
• Ability to communicate well at all levels.
• Desire to provide excellent customer service.

Responsibilities

• Deliver the Haribo standards of customer service.
• Maintain retail standards throughout the day.
• Comply with Health & Safety regulations.

Skills

Customer Service

Cash Handling

Communication

Teamwork

Job description

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Keyholder - Silverburn - BRAND NEW STORE!

Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.

We're opening a new retail store in Silverburn Shopping Centre in Glasgow. As our 12th retail store in the UK, and our first in Scotland, this is an exciting time for the business as we continue to invest in our retail offering across the UK. This store will feature exciting concepts that will add something truly unique to the Silverburn shopping experience.

We are looking for a team of Keyholders to support with opening our new store! Our Keyholders are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!

If you are successful in your application, you will be invited to an assessment centre on Monday 28th or Tuesday 29th July in Glasgow City Centre. These usually last 60-90 minutes and we will have a number of timeslots throughout the day.

Working Hours:

We are hiring for a number of Keyholder roles which will be contracted to between 16-30 hours per week.

Due to the nature of the retail business, we require flexibility to work weekdays and weekends. The store opening times are 10am-9pm on Weekdays, 9am-7pm on Saturday and 10am-7pm on Sunday.

Our Mix that awaits you:

Customer Service:

• Deliver the Haribo standards of customer service
• Greet customers as they enter the store
• Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
• Sampling activities in and out of store
• Process cash and card payments at the till

Retail Standards:

• Deliver the Haribo standards of retail excellence
• Ensure Haribo retail standards are maintained at the beginning and throughout the day
• Products are correctly replenished, displayed and priced
• Promotional items and offers are visible to customers and actively sold
• Undertake daily cleaning duties within the store

Operational Standards:

• Deliver the Haribo standards of operational excellence
• Stock is replenished, counted, rotated and recorded correctly
• Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
• Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
• Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed

The Ingredients you bring with you:

• Previous retail experience is essential
• Online retail experience would also be beneficial
• Experience handling cash and processing card payments
• A desire to provide excellent customer
• The ability to communicate well at all levels, being helpful and approachable
• Ability to work individually as well as part of a team
• Passion for HARIBO: our values, brand and customers!

Being part of the HARIBO family means:

• Competitive salary - £12.90/hour
• Life Insurance - Five times yearly salary
• Enhanced Company Pension Scheme
• Generous annual leave
• Supported induction and training period
• Colleague Discount on sweet treats!!

Are you looking to work in a fast-faced environment as part of a dynamic team? You never know... this could be the start of a long and colourful career with us!