Keyholder

JR United Kingdom; Bolton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A globally recognized luxury brand is seeking a Keyholder for their store operations in Bolton. This role involves leading a team, driving sales, and providing exceptional client experiences by leveraging product knowledge and operational capabilities. Ideal candidates will have at least 2 years of sales experience in luxury retail, strong leadership skills, and a goal-oriented drive.

Qualifications

• Minimum 2 years of sales experience, preferably in luxury retail.
• Possess leadership and training abilities.
• Strong drive for results; goal-oriented.

Responsibilities

• Lead by example and train team members on standards.
• Manage client and staff needs in absence of management.
• Achieve sales goals and maintain client relationships.

Skills

Sales experience

Leadership skills

Interpersonal skills

Flexible availability

Job description

Social network you want to login/join with:

bolton, greater manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Views:

7

Posted:

09.06.2025

Expiry Date:

24.07.2025

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Job Description:

Keyholder (Luxury Department store)

• Manchester
• Permanent

Join a globally recognized luxury brand known for exceptional craftsmanship, distinctive design, and a unique cultural edge. With a strong presence in fashion, art, and music, the brand offers a high-end, personalized experience for clients seeking something beyond the ordinary.

Overview:

This individual will support store operations, assist in leading a team, and help deliver a client experience that reflects the brand’s values of quality, individuality, and authenticity.

The Keyholder is responsible for driving sales by curating client relationships, exceeding goals and leading by example. Through product knowledge and elevated operational capabilities, the Keyholder creates an exceptional and unique experience for both the internal and external client supporting our brand.

Role

• Lead by example and train other team members on standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures

• Manage Client and Staff needs in absence of another member of management to include opening and closing of the Store

• Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements

• Assist and follow up with Clients on special orders, repairs, and custom requests

• Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news

• Process transactions through the POS and/or other systems to service Clients inclusive of a proficient knowledge of conducting Management POS functions

• Be a positive role model representing the brand at all times

• Adhere to all retail policies and procedures

• Follow all health and safety guidelines

Requirements

• Recommended minimum of 2 years of Sales experience to include running the salesfloor, luxury retail preferred

• Possess leadership skills, training abilities and organization

• Strong drive for results; goal oriented

• Excellent interpersonal skills and the ability to communicate effectively, both verbally and written

• Flexible availability to include working some nights, weekends, and holidays