Key Room Attendant – Luxury Hotel Guest Experience

Caterer; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Family friendly policies

Pension scheme

Holiday allowance

Podiatrist and Masseuse treatments

Eye test vouchers

Birthday day off

Internal transfer and promotion

Long service awards

Preferential room rates

F&B discount

Social events

Job summary

Claridge’s, a landmark five-star hotel in Mayfair, London, seeks a dedicated Key Room Attendant to uphold our exceptional guest standards and meticulous cleanliness across suites and rooms.

As part of the Housekeeping team, you will work alongside experienced staff to maintain immaculate spaces, ensuring every guest encounter reflects our enduring artistry and timeless elegance. Join a renowned team delivering unparalleled service.

Qualifications

• Have worked in a similar role, within a five-star or fine-dining environment.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences.
• Be a team player who is keen to learn, develop and adapt to a fast-paced luxury hotel team.
• Familiarity with Forbes and LQA Standards.

Responsibilities

• Ensuring the highest possible standard of cleanliness is achieved, supplies are replenished, and guests feel at home.
• Create renowned memorable experiences for all guests.
• Keep the housekeeping service area, cupboards and guest corridors clean and tidy.
• Report defects in the room to maintain the highest standards.
• Assist in training Room Attendants and periodically supervise the floor as required.

Job description

Claridge’s, a landmark five-star hotel in Mayfair, London, seeks a dedicated Key Room Attendant to uphold our exceptional guest standards and meticulous cleanliness across suites and rooms.

As part of the Housekeeping team, you will work alongside experienced staff to maintain immaculate spaces, ensuring every guest encounter reflects our enduring artistry and timeless elegance. Join a renowned team delivering unparalleled service.