Five-Star Floor Supervisor

Maybourne Hotel Group; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Excellent salary package

Pension scheme

Travel season ticket loan

Subsidised wellbeing treatments

50% F&B discount

Job summary

Claridge’s is part of Maybourne Hotel Group in London and is seeking a Floor Housekeeper to join our luxury team. You will oversee your assigned floor, ensuring every room reflects our standards of cleanliness and refinement.

Lead and support a small team of Room Attendants and House Porters, coordinate service flow, and maintain Forbes and LQA standards to deliver memorable guest experiences. This role offers a competitive salary, pension scheme and a range of wellbeing and staff benefits

Qualifications

• Experience in a similar role within a five-star or fine dining environment.
• Ability to lead, support and motivate a team.
• Solid understanding of Forbes and LQA standards.

Responsibilities

• Oversee seamless running of the assigned floor or section.
• Supervise Room Attendants and Porters to deliver memorable guest experiences.
• Maintain highest cleanliness and presentation standards at all times.
• Develop and mentor junior housekeeping staff.
• Ensure rooms and fine linens and amenities are kept in exceptional condition.

Skills

Floor housekeeping

Team leadership

Guest service excellence

Five-star hotel experience

Job description

Claridge’s is part of Maybourne Hotel Group in London and is seeking a Floor Housekeeper to join our luxury team. You will oversee your assigned floor, ensuring every room reflects our standards of cleanliness and refinement.

Lead and support a small team of Room Attendants and House Porters, coordinate service flow, and maintain Forbes and LQA standards to deliver memorable guest experiences. This role offers a competitive salary, pension scheme and a range of wellbeing and staff benefits