Key Holder Part Time (32 hours per week) - Typo Highcross Shopping Centre Leicester

Cotton On Group; Leicester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global fashion and lifestyle retailer in Leicester is seeking a Part-Time Key Holder. In this permanent role, you will manage daily operations, oversee team performance, and drive sales. Ideal candidates should have retail sales and leadership experience, along with a commitment to exceptional customer service. The position offers competitive pay and benefits, including development opportunities and staff discounts.

Benefits

Competitive Salary

Additional holiday

Team culture

Baby Pack for new parents

Bike Scheme

Wider Tech Benefit

Class Pass Benefit

Career Development Opportunities

50% product discounts

Employee Assistance Program

Training/professional development

Qualifications

• Experience in retail sales and confident in introducing products.
• Leadership experience in retail that develops team members.
• Ability to complete tasks efficiently.

Responsibilities

• Maintain daily operations and ensure store management direction is executed.
• Oversee Sales Associates’ attendance, productivity, and morale.
• Provide support and direction to the team.

Skills

Retail Sales experience

Retail leadership experience

Completing tasks with a sense of urgency

Understanding of high standards of customer service

Job description

From Australia to the World: Typo's Next Chapter Needs You!

Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for a Key Holder who can turn big ideas into even bigger realities. We design products that bring personality to your everyday, turning the expected into the unexpected, the ordinary into the extraordinary.

Typo is in the midst of a bold rebrand—reclaiming its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design.

The Role

We are seeking a Part-Time Key Holder for 32 hours per week contract. This is a permanent position.

Availability: Candidates must be available to work on both weekdays and weekends, with the flexibility to work overnight shifts when required.

As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store.

The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently.

Winning Skills

• Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
• Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
• Completing tasks with a sense of urgency
• Understanding of delivering the very highest standards of customer service

Benefits You Will Love…

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best spaces to support their work and we also provide:

• Competitive Salary
• Additional holiday (purchasing leave- More You Time)
• A Team culture that feels like a family and celebrates YOU
• Baby Pack for new parents
• Bike Scheme
• Wider Tech Benefit
• Class Pass Benefit
• Career Development Opportunities
• Exceptional 50% product discounts
• Bi-annual Our Awards including a Cotton On Foundation Trip
• Employee Assistance Program
• Training/professional development

Who are we?

Cotton On Group’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On Group is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.

If you are looking for a new challenge and feel you have the relevant experience, then we'd love to hear from you! Please Apply now to submit your application.