Key Holder I - KS UK St Pancras (37.5 Hours)

Tapestry, Inc.; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury brand in London is seeking a Keyholder to contribute to store goals in sales and productivity. The ideal candidate will showcase strong selling skills and provide exemplary customer service. Responsibilities include developing product knowledge, processing transactions, and executing operational tasks. Join us to represent the brand and ensure a memorable customer experience.

Qualifications

• Prior luxury goods experience preferred.
• Strong product knowledge across all categories.
• Ability to develop personal clientele.

Responsibilities

• Achieving store goals in sales and productivity.
• Delivering exemplary customer service.
• Processing POS transactions accurately.

Skills

Professional selling skills

Exceptional interpersonal skills

Ability to multi-task

Teamwork

Job description

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Kate Spade

London, LND, GB

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

Client & Service Expert

• Develops strong product knowledge across all categories;
• The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience;
• Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.

Building Brand Equity

• Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer;
• Demonstrate interest and ability to work as part of a team.

Operational Excellence

• Execute operational tasks as per company directives;
• Accurately processes all POS transactions;
• Adhere to and apply visual directives, ensure that store standards are executed daily;
• Heightened responsibility as Keyholder for the store.

Skills and Abilities Required

• Professional selling skills and exceptional interpersonal skills;
• Prior luxury goods experience preferred;
• Proactive ability to multi-task and prioritize;
• Works well in a team environment.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.