Key Holder

Crew Clothing Company; Saffron Walden; On-site; GBP 35,000 - 45,000; Part time

Job summary

Crew Clothing Company seeks a part-time Key Holder based in Saffron Walden. This role involves delivering exceptional customer service, maintaining store standards, and achieving sales goals. Ideal candidates will have a passion for retail and fashion, and strong communication skills, contributing to an inviting shopping experience.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Entry level position requiring a customer-focused mindset.
• Retail experience preferred but not mandatory.
• Good IT skills and experience in luxury fashion considered a plus.

Responsibilities

• Achieve sales targets by delivering outstanding customer service.
• Provide accurate product information and promote multi-channel options.
• Maintain a welcoming atmosphere and process transactions according to guidelines.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Fashion Retail

Job description

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Key Holder - Part Time

12 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

Key Holder - Part Time

12 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose Of The Role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store
  
  

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand
  
  

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
  
  

Skills

Fashion Retail

Customer Service

cash handling

visual merchandising

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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