Key Accounts Administrator

JM&Co. Recruitment Ltd; Brackley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment firm in Brackley is seeking a Key Accounts Administrator to support national accounts with excellent customer service and efficient administration. This permanent, full-time role is ideal for someone organized and confident on the phone. Responsibilities include managing orders, maintaining records, and liaising with teams. The position offers a variety of perks including an annual bonus, a day off for birthdays, and a holiday buy & sell scheme.

Benefits

Birthday day off after 1 year

£1,000 annual bonus (based on performance)

Associate Equity Programme

Holiday Buy & Sell scheme

Free on-site parking

Quarterly awards and company Associate Days

Qualifications

• Proven admin and customer service experience.
• Confident IT skills, Microsoft Office essential.
• Strong communication and organisation skills.

Responsibilities

• Act as a key point of contact for the team and customers.
• Manage job orders, quotes, purchase orders, and invoicing.
• Maintain accurate job records and customer service data.
• Liaise with internal teams to ensure smooth service delivery.

Skills

Admin and customer service experience

Microsoft Office

Strong communication

Organisation

Attention to detail

Tools

CRM systems

Job description

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• Location: Office-based, Brackley, Northamptonshire

Join a well-established, fast-growing leader in the home services sector as a Key Accounts Administrator. Based at their Brackley office, you’ll support national accounts with first-class customer service and efficient admin support.

This is a permanent, full-time role, ideal for someone who’s organised, confident on the phone, and thrives in a busy office environment.

Role highlights for the Key Accounts Administrator position:

• Act as a key point of contact for the team and customers
• Manage job orders, quotes, purchase orders, and invoicing
• Maintain accurate job records and customer service data
• Liaise with internal teams to ensure smooth service delivery
• Support credit control and handle inbound/outbound comms

Key Accounts Administrator - What you’ll need:

• Proven admin and customer service experience
• Confident IT skills (Microsoft Office essential; CRM systems a bonus)
• Strong communication, organisation, and attention to detail
• Experience in credit control (advantageous but not essential)

Working Hours in the Key Accounts Administrator job role:

• Monday to Friday, 8:30am - 5:00pm
• Office-based in Brackley, Northamptonshire

In return....

• Birthday day off after 1 year
• £1,000 annual bonus (based on performance)
• Associate Equity Programme (shared ownership)
• Holiday Buy & Sell scheme (from 2026 holiday year)
• Free on-site parking
• Quarterly awards and company Associate Days