Key Accounts Administrator

TN United Kingdom; Basildon; On-site; GBP 26,000; Full time

Job summary

An established industry player is looking for a detail-oriented Accounts Administrator to join their dynamic team. In this role, you will support Account Managers and ensure a seamless experience for clients. Your responsibilities will include managing client accounts, preparing contract quotes, and assisting internal teams in resolving customer requests. This role offers a rewarding work environment that fosters professional growth and development, making it an ideal opportunity for those looking to advance their administrative careers. Join a company where your contributions will be valued and where you can thrive.

Qualifications

• Detail-oriented and organised professional with administrative experience.
• Strong communication skills and proficiency in Microsoft Office.

Responsibilities

• Manage client accounts and maintain accurate records.
• Prepare and issue contract renewal quotes based on reports.

Skills

Administrative Experience

Customer Support

Communication Skills

Microsoft Office Proficiency

Multitasking

Attention to Detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Location: Basildon, SS14 3JJ
Salary: Up to £26,000 per annum (dependent on experience)
Hours: Monday to Friday, 37 hours per week

Why Guardian Water Treatment?

At Guardian Water Treatment, our people are our greatest asset. As part of Marlowe Environmental Services, we are a trusted provider of critical water treatment services, supporting a wide range of clients with expert advice and outstanding customer care. We foster a supportive, professional, and rewarding work environment where our employees thrive.

What You’ll Be Doing

As an Accounts Administrator, you’ll support our Account Managers and ensure a seamless experience for our clients. Your responsibilities will include:

1. Managing client accounts, maintaining accurate records, and handling account queries.
2. Preparing and issuing contract renewal and reactive quotes based on engineers’ reports.
3. Following up on quotations and engaging with clients to drive sales.
4. Assisting internal teams in resolving customer requests and troubleshooting issues.
5. Preparing reports and presentations for client meetings.
6. Supporting the laboratory team with administrative tasks, including interpreting lab results and recommending actions.
7. Identifying opportunities for account growth and collaborating with the sales team.

Requirements

We’re seeking a detail-oriented and organised professional with:

• Experience in administrative, customer support, or operational admin roles.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask, prioritise, and work efficiently in a fast-paced environment.
• Proactive approach with strong attention to detail.
• Willingness to undertake further training and development.