Key Account Manager- West Coast

Optikos Corporation; Wakefield; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading optical engineering company seeks a Key Account Manager to enhance customer relationships and drive sales growth. You will be responsible for managing client communications, engaging with stakeholders, and leveraging your expertise to expand market share. Ideal candidates have significant experience in sales and a background in photonics-related fields. Join us in promoting innovative optical solutions across varied industries.

Qualifications

• Bachelor's in Engineering, Applied Science, or Physics preferred.
• 5 years demonstrated sales success in a customer-facing role.
• Experience with CRM management and data tracking.

Responsibilities

• Manage customer communications to ensure long-term partnerships.
• Drive sales of optical products and oversee customer development.
• Organize customer visits and attend tradeshows.

Skills

Effective listening

Communication skills

Attention to detail

Time management

Sales growth

Education

Bachelor's degree in Photonics-related field

Tools

CRM systems

Job description

Description

US Citizenship or Permanent Residency Visa is required.

Key Account Manager, West Coast

The role of a Key Account Manager is to continually and consistently increase our customer base by collaborating with customers and prospects to address their unique optical challenges. You will strategically oversee customer communications to ensure long-term customer partnership and build upon Optikos’ reputation as the Optical Engineering Experts.

What You Will Bring To The Team

• Effective listening skills, especially valuable when negotiating, influencing, and selling to all levels of an organization.
• Excellent written and verbal communication and interpersonal skills.
• Ability to identify all key stakeholders and decision-makers crucial for converting Opportunities into Orders.
• Experience in driving sales of high-performance optically based product design and development services, ideally leading to volume assembly capability, and measuring lenses, cameras, and sensors to support customer market advantages.
• Strong attention to detail and time management skills, with extensive experience working in multidisciplinary environments.
• Ability to manage, maintain, and track data in the company’s CRM system.
• Organize customer development trips, attend tradeshows, conferences, and other visits.

Requirements

• Bachelor's degree in a Photonics-related field (Engineering, Applied Science, Physics) preferred.
• Minimum of five (5) years of demonstrated sales growth success in a customer-facing role.
• Experience managing, maintaining, and tracking in the company’s CRM, including account correspondence, capturing new product requirements, leads, ongoing project activities, opportunities, order pipeline, customer feedback, sales funnel, and sales forecasting.
• Willingness to travel 30–50% for customer visits, tradeshows, and conferences.
• Residence in Northwestern region preferred.

About Optikos

For over 40 years, Optikos has been providing innovative optical technology solutions to a global clientele across commercial, government, and consumer markets. Our engineering team, the largest independent optical engineering group worldwide, manages all aspects of instrument design, including optics, mechanics, electronics, and software systems. We also offer in-house IQ Lab Testing Services to benchmark and assess customer lens or camera system performance. We develop products across life sciences, aerospace, defense, industrial, automotive, and consumer sectors, solving some of the most challenging optical problems. Located just outside Boston in Wakefield, Massachusetts, we are committed to innovation and excellence.

Optikos is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.