Key Account Manager - UK Food

ALS; Carlisle; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global scientific testing company is looking for a Key Account Manager in Carlisle. The successful candidate will build and maintain client relationships, drive business growth, and engage with colleagues to deliver exceptional service. Ideal for individuals with a background in client sales and the food sector, this full-time role offers a supportive work environment and numerous benefits.

Benefits

Annual Leave starting at 25 days

Ability to buy annual leave

Enhanced Company Sick Pay Scheme

Salary Progression Scheme

Recognition Awards

Perkbox membership

Learning/study support

Group Personal Pension Plan

On-site car parking

Qualifications

• Experience in client sales is essential.
• Technical or scientific background advantageous.
• Experience in the food industry is desirable.

Responsibilities

• Develop strong client relationships and provide technical support.
• Support internal colleagues for client service efficiency.
• Proactively engage in sales negotiations for new contracts.

Skills

Communication

Negotiation

Sales

Technical Knowledge

IT competency

Job description

Key Account Manager

Imagine your future with us

At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

The Role

ALS Laboratories are searching for an enthusiastic professional Key Account Manager who can help to ensure we are the testing partner of choice. Your role will engage current customers to continue to work with and grow with ALS.

You will visit and support all ALS laboratories and clients which may include some overnight stays. You will deliver the ALS experience to our clients growing the accounts by maintaining, developing, and forging new alliances. If you feel you have what it takes to deliver, then read on, and each out, we would love to talk to you!

About The Position

Shift: Monday to Friday 08:30 – 17:30

Location: Carlisle

Contract: Full-Time and Permanent

The day to day

• Develop strong client relationships, including technical, commercial, and executive, coordinating day to day technical support and guidance on the use of our ALS Solutions portal.
• Support internal colleagues throughout the business to deliver an effective and efficient service level to clients.
• Liaise with clients to ensure they meet the agreed terms and conditions of engagement.
• Identify new business opportunities with existing clients.
• Develop a deep understanding of each client’s unique requirements.
• Extrapolate data to build detailed price proposals for clients.
• Proactively engage in sales negotiations for new contracts with the UK Sales Manager.
• Engage in company initiatives which support our continuous improvement in health, safety, wellbeing, and environment.
  
  

The Essentials

• Previous technical or scientific background is advantageous.
• Prior experience in the food is desirable.
• Experience in Client Sales is essential.
• Excellent communications skills, with an ability to persuade, inform and negotiate.
• A proficient level of IT competency.
• Curious and solution focused.
• Determined and tenacious.
• Meticulous and methodical in your approach.
• Willingness and ability to drive and travel to other ALS UK sites.
  
  

Working at ALS

Our people drive our success at ALS.

We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.

At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our Benefits Include

• Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
• Ability to Buy annual leave.
• Enhanced Company Sick Pay Scheme
• Salary Progression Scheme based on technical and behavioural competencies.
• ‘Celebrating Success’ Recognition Awards
• Perkbox membership providing access to discount vouchers and wellness hub.
• Learning/study support
• Group Personal Pension Plan
• Car Parking on-site
  
  

Everyone matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Eligibility

To be eligible to work at ALS you must be a British Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa.

How To Apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

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