Key Account Manager - Soil Health

Ensign-Bickford Aerospace & Defense; Bracknell; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Flexible working hours

Career development opportunities

Supportive and friendly work culture

Job summary

Ensign-Bickford Aerospace & Defense is looking for a Key Account Manager - Soil Health in Bracknell, UK. This hybrid role involves managing key customer relationships, focusing on retention and growth. Candidates should have proven key account experience and a strong background in contract negotiation. The ideal candidate is data-driven and has exceptional relationship-building skills. This role offers opportunities for career development within a collaborative and values-led culture.

Qualifications

• Experience in agriculture, animal health, environmental or technical services is highly desirable.
• Ability to collaborate across sales, ops, and technical teams.
• Experience managing a portfolio of 40-60 accounts.

Responsibilities

• Owning and growing a portfolio of strategic customer accounts.
• Building trusted relationships with senior stakeholders.
• Developing and executing account plans for retention and growth.

Skills

Proven key account experience managing B2B accounts

Strong background in contract negotiation

Exceptional relationship-building skills

Data-driven mindset

Ability to manage multiple accounts

Tools

CRM/LIMS

Data management tools

Job description

**Consent****Cookie Name**: Google Analytics**What it does:** Data Collection, Configuration, Data Processing and Reporting**Why is it used:** Tracks and Reports Traffic (Anonymised) for Web Analytics**How long it lasts:** At least 25 Months .**Enquiries**When contacted with an enquiry, we will hold the entity name and contact details only for the purposes of handling the enquiry.* recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);* obtain information about your preferences, online movements and use of the internet;* carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;* target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests;* make your online experience more efficient and enjoyable.Key Account Manager - Soil Health page is loaded## Key Account Manager - Soil Healthlocations: Remote: Bracknell, UK - Cawood (EBICS)time type: Full timeposted on: Posted Yesterdayjob requisition id: REQ107267Cawood is the largest independent provider of analytical laboratory testing and sampling services for the land-based industries in the UK. With 15 sites around the country specialising in different types of analysis, we are always looking for skilled and talented individuals to join our teams. This is an exciting time to join Cawood. The business is growing and there are plenty of opportunities for people who want to work hard, have fun and be part of our success.**Job Description:****Key Account Manager (Soil Health)****Hybrid | Up to 1.5 hours from Bracknell | Occasional travel to Ireland**We’re looking for an experienced **Key Account Manager** to take ownership of our most important customer relationships within our **Soil Health segment**, spanning our NRM and IAS businesses.This role is focused on **retention, price realisation, and long‐term account growth**, delivered through strategic account management, proactive opportunity identification, and close cross‐functional collaboration. You’ll act as a trusted partner to key customers, ensuring they are not just satisfied, but genuinely over‐served.**About the business**Our Soil Health teams deliver laboratory services across soil, crop, and environmental analysis, helping customers make informed decisions that improve productivity, sustainability, and environmental outcomes. Backed by deep technical expertise, robust systems, and a values‐led culture, we support customers operating at the heart of sustainable agriculture and environmental stewardship.**The role**As a Key Account Manager, you’ll have full responsibility for a defined portfolio of **A‐grade customer accounts**, owning retention, growth, and commercial performance. You’ll build deep, multi‐level relationships, identify and convert opportunities, and work closely with Business Development, Sales Support, Operations, and Product teams to deliver long‐term value.**What you’ll be responsible for*** Owning and growing a portfolio of strategic customer accounts* Building trusted relationships with senior stakeholders across complex organisations* Developing and executing robust account plans focused on retention and growth* Identifying and converting cross‐sell, upsell, price and new opportunity growth* Leading contract renewals and supporting pricing and commercial discussions* Using CRM/LIMS and data to manage pipeline, performance, risk, and opportunity* Collaborating cross‐functionally to deliver outstanding customer outcomes**About you**You’re a commercially minded Key Account Manager who thrives on long‐term customer partnerships and delivering sustainable growth.**You’ll bring:*** **Proven key account experience** managing and growing complex B2B accounts* Strong background in **contract negotiation, pricing, and commercial growth*** Exceptional relationship‐building skills with senior stakeholders* A **data‐driven mindset**, comfortable using metrics, CRM and structured account plans* The ability to manage a large portfolio (c. 40–60 accounts) with discipline and resilience* A collaborative approach, working seamlessly across sales, ops and technical teamsExperience in **agriculture, animal health, environmental or technical services** is highly desirable.**Values matter**Alignment with our **EBI Core Values** is non‐negotiable:* People Matter* Kaizen Mindset* Win and Grow with Customers* Long‐Term ApproachWe’re looking for someone with high ownership, a continuous improvement mindset, and the resilience to thrive in a fast‐moving, complex environment.* Purpose‐driven work supporting sustainable agriculture and the environment* Ownership of strategic, high‐impact customer relationships* Strong technical expertise and systems to support your success* Career development opportunities across a growing, global organisation* A collaborative, values‐led culture that invests in its people**Hybrid role** – you’ll need to be based within **1.5 hours of Bracknell**, with **occasional travel to Ireland**.If you’re motivated by long‐term partnerships, commercial ownership, and work that genuinely matters, we’d love to hear from you.# We spend a lot of our lives at work, so it’s important to us to make Cawood a place our people enjoy working. Cawood is a flexible employer, offering flextime, overtime and time off in lieu to help colleagues manage their work in a way that suits them as well as the business. We believe in working together to find the best outcome for all and we foster a culture of friendliness and family within our teams.# # # *“The people we work with are fun and supportive, even during the more difficult days”*# # *“The flexibility that is offered, especially when you have worked in other laboratory environments”*# # *“The GOAL, the growth plans and opportunities for development in a range of skills”*# # *“The new leadership team and their ambition to invest in people”*# # This year’s People Plan builds upon this fun, flexible and family feel to make Cawood one of the best places to work.