Key Account Manager (Heat Pumps)

Swegon UK & I; Camden Town; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading energy-efficient solutions provider in the UK is seeking a Strategic Account Manager to partner with top supermarket and hospitality brands. You will manage high-profile relationships, influence building projects, and create innovative decarbonization strategies. Ideal candidates should have over 5 years in a relevant role, a strong background in HVAC or construction, and exceptional communication skills. Competitive salary and quarterly incentives included, with remote flexibility.

Benefits

Competitive base salary

Quarterly incentives

Flexible remote working

Collaborative team environment

Qualifications

• 5+ years experience in Key Account Management, Technical Sales, or Business Development.
• Strong background in HVAC, building services, or construction.
• Proven track record in managing complex accounts.
• Fluent in spoken and written English.

Responsibilities

• Identify and develop key accounts in supermarkets and retail sectors.
• Build relationships with decision-makers in large organizations.
• Create tailored decarbonization strategies.
• Manage relationships through the full customer journey.

Skills

Relationship-building

Commercial acumen

Communication

Negotiation

Presentation skills

Education

Degree-qualified in a business or technical discipline

Tools

Microsoft Dynamics

Job description

This is more than a sales role - it's an opportunity to be a strategic partner to some of the UK's top supermarket, retail, and hospitality brands. Working closely with clients like Tesco, you'll lead the journey from traditional heating systems to future-proof, energy-efficient solutions.

You'll have the chance to manage high-profile relationships, influence large-scale building projects, and be rewarded with quarterly incentives worth up to 20% of your salary annually. If you're a driven, commercially savvy relationship-builder with experience in HVAC, construction, or building products-and you're excited to be at the forefront of sustainability in buildings-we want to hear from you.

Main duties and responsibilities

• Strategic Account Development: Identify and develop key accounts across sectors such as supermarkets, retail groups, hotels, and property development firms.
• Build trusted relationships with decision-makers and stakeholders in large end-user organizations.
• Create tailored decarbonization strategies using Swegon's innovative product portfolio.
• Develop customer account dashboards and manage relationships from concept to commissioning and optimization.
• Collaboration & Communication: Act as a vital link between the customer and our internal technical, sales, and product teams.
• Work alongside our technical sales team in a team-selling environment to meet customer needs.
• Maintain CRM activity (Microsoft Dynamics) and ensure seamless knowledge sharing across departments.
• Performance and Reporting: Take ownership of key accounts' sales performance, margins, and growth potential.
• Deliver regular forecasts and performance updates to internal stakeholders.
• Continuously identify opportunities to expand the account through cross-functional collaboration.

About You

You're a natural relationship-builder, commercially astute, and driven by long-term partnerships rather than quick wins. You're excited by the idea of working directly with high-profile clients to support decarbonisation and energy efficiency goals, and you bring a strong network within the built environment sector.

You understand the dynamics of large organisations and know how to navigate complex buying processes with procurement teams and senior stakeholders. You're collaborative, proactive, and ready to represent a brand that stands for innovation, quality, and sustainability.

What We Offer

• Be part of a purpose-driven company supporting the UK's transition to net zero
• Work with major clients on cradle-to-grave decarbonization projects
• Competitive base salary + generous quarterly incentives (up to 20% of annual salary)
• Remote working with flexible travel to London and client sites
• A collaborative, forward-thinking team environment where your input really matters

Our Company

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work.

We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; Customer Empathy, Trust, and Commitment, which permeate everything we do and are the basis for the decisions we make and how we interact with each other.

Requirements

• 5+ years experience in a similar role (Key Account Management, Technical Sales, Business Development)
• Strong background in building-related products - HVAC, building services, construction or similar
• Proven track record managing complex accounts and customer relationships
• Comfortable working with CRM platforms, ideally Microsoft Dynamics
• Commercially astute with strong communication, negotiation, and presentation skills
• Willingness to travel across the UK (especially to London) to support client engagement
• Fluent proficiency in spoken and written English.
• Knowledge of HVAC systems or related technical products

Desirable Experience & Qualifications

• Degree-qualified in a business or technical discipline
• Experience having products specified by engineering consultants or end users' design teams
• Familiarity with decarbonization, net zero targets, or energy efficiency projects
• Experience in a manufacturing or project-led environment