Key Account Manager (Fire & Security)

JR United Kingdom; Nechells; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading security and communications company based in Birmingham is seeking a Key Account Manager. This role involves managing key contracts, understanding customer needs, and maintaining professional relationships within the security sector. Ideal candidates will possess strong interpersonal skills and experience in CCTV systems, alongside a good commercial understanding. The position offers competitive remuneration of up to £45,000, plus benefits.

Qualifications

• Strong interpersonal skills with experience providing world-class customer experience.
• Experience in the Security Sector and designing/installing security systems.
• Good written and verbal communication skills.

Responsibilities

• Manage key contracts and maintain strong customer relationships.
• Survey, design, and quote installations of life safety systems with a focus on CCTV.
• Support tender submissions and work with the Head of Customer Engagement.

Skills

Interpersonal skills

CCTV systems knowledge

Communication skills

Commercial understanding

Team player

Tools

Microsoft software packages

Job description

Social network you want to login/join with:

Key Account Manager (Fire & Security), birmingham (aston)

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Client:

The Resourcing Team

Location:

birmingham (aston), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Birmingham, remote/field-based

Up to £45,000 + company car + commission

The Resourcing Team is working with is a forward-thinking and nationally renowned Security and Communications Company, who are NSI Gold and BAFE accredited. Specialising in the design, installation, service and maintenance of integrated security systems and specialist equipment. They work with a wide range of public and private sector businesses and have achieved a reputation for quality, care, and reliability, which is second to none.

Due to continued success, we are working in partnership with this business to expand the Customer Engagement Team in the Birmingham area and are seeking an enthusiastic and dedicated Key Account Manager.

This is an excellent opportunity to enhance your career within the security and communications industry. You will need to have excellent communication skills and experience working in the security sector.

The role involves: -

• • To manage a number of key contracts within the business
• • To secure and maintain strong, professional, and high-quality relationships with the customer base
• • To gain and maintain a strong, strategic understanding of our customers’ needs
• • To act as the voice of the customer within the business
• • To gain and maintain a strong relationship with manufacturers, distributors, and consultants within the security sector
• • To work with customers to produce solutions that meet their operational and strategic needs, acting as their trusted and professional guide
• • To survey, design, and quote for the installation, service, and maintenance of a range of life safety systems with a strong focus on CCTV
• To work with the wider team to support the submission of tenders and bids for new business
• • To work with the Head of Customer Engagement to produce commercial forecasts.

Key experience/qualifications:

• • Strong interpersonal skills with experience of providing a world-class customer experience
• • Experience of working within the Security Sector
• • Strong knowledge of complex CCTV systems, associated transmission, and networks
• • Experience of designing or installing security, life safety, and connected systems (including but not limited to CCTV, Access Control, Intruder, and Fire)
• • Experience in constructing build sheets and quotations
• • Experience in submitting competitive tenders and bids.

Skills and Capabilities:

• • Understanding of integrated and networked systems
• • Good written and verbal communication skills are essential
• • Good commercial understanding
• • IT literate and fully conversant with Microsoft software packages.
• • A team player who upholds the company values and maintains the high level of standards

To learn more about this excellent Key Account Manager vacancy please click "apply now"