Key Account Manager - Digital Marketing Agency

2M Employment Solutions Limited; Altrincham; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

Join a leading digital marketing agency as a Key Account Manager and drive real growth for performance marketing clients. With a hybrid work environment and a culture that celebrates success, you will manage client portfolios, uncover growth opportunities, and ensure outstanding service delivery. Competitive salary with uncapped commission and generous benefits.

Benefits

Uncapped commission

Hybrid working & flexitime

27 days leave + your birthday off

Carbon-offsetting via The Dark Forest

Mental wellbeing support through BUPA

Collaborative, supportive culture

Learning opportunities with top marketers

Qualifications

• Experience in performance marketing agency.
• Track record of client retention and upselling.
• Outstanding service delivery skills.

Responsibilities

• Take ownership of a portfolio of performance marketing clients.
• Build trust-based client relationships.
• Secure contract renewals and upsells.

Skills

Client relationship management

Performance marketing

Upselling

Problem solving

Job description

Ready to Drive Real Growth? Become a Key Account Manager at a Leading Digital Marketing Agency

Salary: £35,000-£38,000 DOE + Commission
Location: Hybrid - 2 days per week in our leafy Altrincham office

Are you more than just an account manager? Do you thrive on driving real results and not just maintaining the status quo?

At Dark Horse, we don't just manage digital marketing - we turn 7-figure businesses into 8-figure powerhouses with elite-level PPC, SEO, and Paid Social strategies.

We're expanding, and we're looking for a Key Account Manager who wants to make a tangible difference to client growth and success.

As the face of the client relationship, you won't just be managing a portfolio, you'll be owning it.

Backed by our expert PPC, SEO, and Paid Social teams, you'll become a trusted advisor, working closely with ambitious clients to uncover growth opportunities, secure renewals, and generate incremental revenue.

Your responsibilities include:

1. Take ownership of a portfolio of performance marketing clients
2. Build trust-based relationships and become a key point of contact
3. Align our services with client goals to drive long-term results
4. Secure contract renewals and upsells
5. Handle escalations and deliver proactive, solutions-focused support
6. Help shape the future of client services at one of the UK's most innovative agencies

We've built a place where people genuinely love to work. You'll get flexibility, autonomy, and a team that pushes boundaries and supports each other. Here's what's in it for you:

• Uncapped commission; OTE £4,000-£6,000 annually
• Hybrid working & flexitime
• 27 days leave + your birthday off
• Carbon-offsetting your role via The Dark Forest
• Mental wellbeing support through BUPA
• A collaborative, supportive culture that celebrates your wins
• Learn from some of the best performance marketers in the UK

If you're an experienced account manager within a performance marketing agency with a track record of client retention, upselling, and delivering outstanding service, we want to hear from you.

Apply now and take the next step in your career with a digital agency that's serious about results—for our clients and for you.