Key Account Manager – Diabetes Immunology

Chemistree Solutions Limited; North East; On-site; GBP 40,000 - 80,000; Full time

Job description

Role description

Key Account Manager - Diabetes Immunology. Exciting new opportunity working across North East and Yorkshire.

Role: Customer Experience (Sales) Specialist - Autoimmune T1D
Territory: North East and Yorkshire
Therapy Area: Diabetes-Immunology
Salary: Competitive negotiable salary, bonus, car allowance and additional benefits package

Role Type: Hospital Specialist, Account Manager, Account Specialist, Key Account Manager

This is an exciting opportunity for an experienced Hospital Specialist/Key Account Manager to work as a Customer Experience (Sales) Specialist. Reporting to the Sales Lead, you will be part of our Autoimmune Type 1 Diabetes (aT1D) Sales team while mapping to a bigger cross-functional team of NHS engagement Managers, Population Health Specialists and Medical partners. As an aT1D Customer Experience Specialist you will have a customer-facing role accountable for delivering sales performance in line with area sales targets for the promoted portfolio, through the development and delivery of strategic business plans by selling the brands (including early detection platform) to targeted customers and key accounts in line with an agreed communications and investment plan.

Key Responsibilities:

1. Delivery of sales targets and KPIs for promoted brands: develop and deliver local strategic business plan in conjunction with appropriate internal stakeholders; work collaboratively to develop brand and customer advocacy and influence across key accounts (at local and national level; mobilise advocates as required by the aT1D Franchise Team).
2. Developing and maintaining product, therapeutic and local healthcare economy knowledge.
3. Working collaboratively as part of a cross-functional team to meet the needs of the business and the customer (HCPs).
4. Understand & optimise an omnichannel strategy as part of the customer journey (CJ) to support customer objectives, proactively design, develop, deliver & measure short/medium and long-term omnichannel strategies to ensure Best in Class customer experience and engagement (Customer First Mindset).
5. Create and update local service pathway maps.
6. Maintain up to date customer/disease area/service knowledge to maintain competitive advantage.
7. Collaborates with cross-functional stakeholders to optimise and development and delivery of business plans.

The client is a multinational healthcare company specialising in the discovery, development, manufacturing and marketing of breakthrough medicines and vaccines to improve peoples lives around the world.

Qualifications

Educated to degree level or equivalent, preferably with a science background.
ABPI Qualification
Full UK driving licence

Person experience required

Essential:

1. Significant Secondary Care pharmaceutical sales experience with a sound knowledge of account management.
2. Knowledge of the NHS relating to aT1D including the local decisions, impact on companies and changes that affect their customers.
3. Experience of successfully working with prescribers and other relevant decision makers in NHS.
4. Ability to achieve sales success by applying high level selling skills.
5. Ability to analyse complex internal and external data.
6. Ability to share knowledge internally across an account team structure, to optimise all opportunities.
7. Ability to contribute to the development and execution of shared business plans.
8. Ability to achieve success within a changing environment (comfortable with ambiguity).

Role Specific Capabilities:
Business Ownership.
Operates Strategically.
Network Mapping.
Agile Planning.
Develops Therapy/NHS System Knowledge.
Culture - Team & Collaboration.

To Apply

If you are suitable for this position, please send a copy of your CV. Alternatively, call the recruitment team at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment specialist.