Key Account Manager, Data Centres

Carrier; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider is seeking a dynamic Key Account Manager to drive new business and expand relationships across data centre customers. The role requires strong experience in sales or business development within data centre infrastructure, excellent negotiation skills, and a customer-centric approach. Competitive salary, uncapped bonus, and career progression opportunities are offered.

Benefits

Competitive base salary

Great sales bonus scheme

Company Vehicle or cash allowance

25 Days Holiday + bank holidays

Holiday purchase scheme

Company Pension

Career progression and development opportunities

Health and wellbeing resources

Qualifications

• Experience in sales or business development within data centre infrastructure.
• Technical knowledge related to data centre cooling.
• Proven ability to manage large, complex accounts.
• Willingness to travel and work with regional offices.

Responsibilities

• Identify and pursue net-new opportunities across various sectors.
• Serve as the primary contact for strategic accounts.
• Coordinate with internal teams to ensure successful delivery.
• Build and maintain a robust pipeline aligned to strategic plans.
• Represent the company at industry events.

Skills

Key Account Management

Sales or Business Development

Negotiation

Communication

Stakeholder Management

Time Management

Technical Knowledge of Data Centre Cooling

Proactive Pipeline Generation

Tools

MS Office

Job description

Overview

We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding UKI Data Centre sales team. This pivotal role involves driving new business and expanding strategic relationships across data centre customers - including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business in UK & Ireland.

Responsibilities

• Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles.
• Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels.
• Coordinate closely with engineering, operations and Project Management teams to ensure successful delivery from order to commissioning.
• Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan.
• Run a disciplined prospecting cadence (outreach, events, referrals) to open new buying centres and projects.
• Represent Carrier at industry events, conferences and networking forums to build brand and pipeline.
• Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued.
• Proven track record managing large, complex accounts and delivering against ambitious targets.
• Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling.
• Ability to translate technical concepts into business value propositions and ROI.
• Strong negotiation, communication and stakeholder management skills; excellent time management and organisation.
• Willingness to travel and utilise regional offices when required. IT literate with MS Office skills.
• Hunter mentality: proactive pipeline generation, resilience and disciplined execution.
• Customer-obsessed with a strategic, consultative approach to value creation.

Qualifications

• Experience in sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience valued.
• Technical knowledge related to data centre cooling and ability to translate concepts into business value propositions.
• Proven ability to manage large, complex accounts and achieve targets.
• Excellent negotiation, communication and stakeholder management skills; strong time management and organisation.
• Willingness to travel and work with regional offices as required; IT literate with MS Office.

Benefits

• Competitive base salary
• Great sales bonus scheme (Uncapped with accelerator)
• Company Vehicle or cash allowance
• 25 Days Holiday + bank holidays
• Holiday purchase scheme
• Company Pension
• Opportunity to shape the future of a high-performing sales team
• Career progression and development opportunities; work with industry-leading equipment
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well as our people.