Key Account Manager - Clinical Diagnostics (IVD)

LGC; Teddington; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in Clinical Diagnostics is seeking a Key Account Manager for a strategic partnership across EMEA and APAC. This role focuses on developing account strategies, ensuring customer satisfaction, and managing critical components of diagnostic solutions. You'll engage with top decision-makers and influence the adoption of innovative products, requiring a strong sales background and a solid educational foundation in biomedical sciences.

Benefits

25 days holidays

Life assurance & health allowance

Discounts with local and national retailers

Free 24/7 Employee Assistance Programme

Qualifications

• At least 5 years' experience in strategic sales, B2B account management in IVD.
• Proven connections across EMEA diagnostic labs.
• Expertise in clinical biochemistry and immunoassay; molecular diagnostics experience is a plus.

Responsibilities

• Develop and deliver sales strategies aligned with revenue targets.
• Lead regular business reviews and manage commercial communications.
• Collaborate cross-functionally to resolve issues and manage demand.

Skills

Strategic sales

B2B account management

Communication

Project management

Fluency in English

Education

Degree in biomedical science

Degree in clinical biochemistry

Tools

Excel skills

Job description

Key Account Manager - Clinical Diagnostics (IVD)

Key Account Manager - Clinical Diagnostics (IVD)

1 week ago Be among the first 25 applicants

Company Description

At

Company Description

At LGC Clinical Diagnostics, we partner with the global life sciences and diagnostics community to advance public health and safety. From combating pandemics to pioneering precision medicine and improving food safety, our science drives progress that matters.

We’re seeking a Corporate Account Manager to lead one of our largest strategic partnerships across EMEA and APAC. You'll play a key role in managing one of LGC's most important global accounts, building trusted relationships, unlocking new opportunities and supporting innovative diagnostic solutions.

This role can be located in any of our major countries in Europe: UK & Ireland, Spain, France, Germany, Italy.

Job Description

What you’ll do

This role is central to our commercial success and long-term customer relationships. You will be responsible for developing account strategies, growing revenue, and ensuring customer satisfaction in two focus areas:

• Strategic sales enablement – Working with our partner’s commercial leadership teams to drive adoption of LGC solutions within clinical diagnostic labs across EMEA and APAC. You’ll support regional sales teams, lead conversions, and strengthen our Multichem Quality Control partnership. (Approx. 75%)
• Corporate account management – Supporting R&D and manufacturing sites across EMEA with critical components such as oligos, antigens, enzymes, antibodies, and quality controls. (Approx. 25%)
  
  

You’ll engage with key decision-makers, from lab managers to C-suite executives, and act as the primary commercial contact for all aspects of the partnership.

Your Key Responsibilities

• Develop and deliver sales strategies aligned with revenue targets and business objectives
• Serve as the internal champion for your strategic partner, driving shared growth goals
• Lead regular business reviews, present performance updates, and manage commercial communications
• Collaborate cross-functionally to resolve issues, prioritise product deliveries, and manage demand
• Forecast revenue and develop pricing models using data-driven analysis
• Negotiate contracts and build roadmaps to capture new opportunities and product launches
• Represent LGC at global events, customer meetings, and roadshows
• Provide feedback to product and innovation teams to support future development
• Maintain accurate records and project timelines, ensuring transparency and accountability
  
  

Qualifications

What you’ll bring

We seek a commercial leader who prioritises relationships and excels in a dynamic environment.

To succeed in this role, you’ll need:

• A degree in biomedical science, clinical biochemistry or a related field
• At least 5 years' experience in strategic sales, B2B account management, or corporate partnerships in the IVD space
• Expertise in clinical biochemistry and immunoassay; molecular diagnostics experience is a plus
• Proven connections across EMEA diagnostic labs and networks
• Strong communication skills with confidence presenting to senior collaborators
• Advanced Excel skills and the ability to manage complex pricing models
• Experience working with international clients and internal customers
• A collaborative approach and strong project management skills
• Fluency in English (spoken and written)
  
  

Bonus points if you have

• Experience with molecular workflows or serology
• Familiarity with global regulatory frameworks (e.g. ISO 13485, CE, 510k, NMPA)
• Proficiency in other European languages
• Network connections in APAC or the Americas
  
  

Work conditions

• Travel & Time Expectations: Willing to travel up to 60% including overnight (both domestically and internationally). This position may be required to work evening or weekend hours in support of business and customer needs.
• Work Setting: Primarily a home-based work environment, dependent on business needs
  
  

Additional Information

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT
  
  

Benefits

25 days holidays

• Life assurance & health allowance
• Discounts with local and national retailers
• Free 24/7 Employee Assistance Programme
• Recognition schemes and monetary awards
  
  

At LGC, we foster a culture of inclusion and collaboration. We believe that diverse perspectives lead to better outcomes and encourage applicants from all backgrounds to apply. We are an equal opportunity employer and offer reasonable accommodations to individuals with disabilities. If you require any adjustments throughout the recruitment process, please let us know.

Join us in this outstanding opportunity to be part of a company that is leading advancements in the industry!

#lgcij

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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