Key Account Manager Bag-in-Box & Spouted Pouch UK

JR United Kingdom; Sunderland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the packaging industry is seeking a Key Account Manager to manage customer relationships and drive sales in the UK Food Service market. The successful candidate will implement strategic plans for growth, lead the sales cycle, and collaborate across teams to deliver exceptional service. With opportunities for personal development and a commitment to sustainability, SIG is the ideal place for motivated professionals looking to excel.

Benefits

Competitive compensation

Opportunity to partially work from home

Personal development opportunities, trainings and coaching

Qualifications

• Minimum 5 years of experience in sales or project management, ideally in the Food Service and/or Packaging industry.
• Proven track record in B2B customer environments.
• Solid knowledge and autonomous use of SAP, Salesforce, and Microsoft Office platforms.

Responsibilities

• Serve as the single point of contact for assigned customer accounts, ensuring satisfaction.
• Develop and implement strategic annual customer plans in coordination with Marketing.
• Lead and manage the entire sales cycle, including commercial offers for packaging materials.

Skills

Negotiation

Communication

Interpersonal skills

Sales

Digital Transformation

Education

Bachelor’s or Master’s degree in Economics or Business Administration

Tools

SAP

Salesforce

Microsoft Office

Job description

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Key Account Manager Bag-in-Box & Spouted Pouch UK, sunderland, tyne and wear

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Client:

SIG Group

Location:

sunderland, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

You may be our new

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SIG is a supplier of filling equipment and packaging for food and beverages. In Europe we operate in three segments: beverage cartons (BC), spouted pouches (SP) and Bag-in-Box (BiB) for the retail and foodservice channel.

As part of the EU BiB & SP sales team, this role is in particular responsible for sales of BiB dedicated to the QSR channel. Developing ideas, strategies and specific plans to ensure revenue growth across all accounts, prospects and products of his area in the Food Service Market. With a focus, but not limited to UK.

Key responsibilities

• Serve as the single point of contact for assigned customer accounts, ensuring long-term relationship building and customer satisfaction.
• Develop and implement strategic annual customer plans in close coordination with Marketing, based on available technical solutions and market needs.
• Lead and manage the entire sales cycle, including the design, approval, and presentation of commercial offers for packaging materials, filling machines, and services.
• Forecast sales volume, pricing trends, and expected account growth with accuracy across monthly, quarterly, and yearly planning cycles.
• Create Customer Roadmaps and identify new business opportunities through market and customer insights.
• Prepare and present business cases using internal tools (e.g., Project Calculation Tool) for internal alignment and investment justification.
• Drive contractual negotiations and define commercial terms aligned with company profit targets.
• Collaborate cross-functionally with internal teams (Marketing, Finance, Supply Chain) to support project execution, order management, and timely deliveries.
• Monitor and follow up on packaging material orders, service delivery, and customer payments.
• Contribute to annual budgeting, S&OP cycles, and long-term financial planning for the assigned customer base.
• Build strong networking relationships at all levels with customers, distributors, and retailers to unlock new project opportunities.

You bring these skills, experience & education

• Bachelor’s or Master’s degree in Economics, Business Administration, or related fields; a technical degree is a plus.
• Minimum 5 years of experience in sales or project management, ideally in the Food Service and/or Packaging industry.
• Demonstrated experience in System Model Business and B2B customer environments.
• Background in working within multinational companies, managing complex accounts across different regions.
• Proven track record in Digital Transformation initiatives or implementation of digital tools and systems.
• Solid knowledge and autonomous use of SAP, Salesforce, and Microsoft Office platforms for reporting, data analysis, and customer insights.
• Strong negotiation, communication, and interpersonal skills with a commercial mindset and focus on high-margin business.
• Native or fluent in English (written and spoken).

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.