Key Account Manager, Amazon

Amazon.com, Inc; City of Westminster; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon.com, Inc is seeking a Key Account Manager to lead relationships with retail partners, develop account strategies, and drive growth across Amazon’s marketplace. You will collaborate with senior leadership and cross-functional teams to address challenges and deliver strategic initiatives in a fast-paced environment.

Based in London with travel, you will influence platform development through partner feedback and manage executive-level engagements to advance growth for retail partners on

Qualifications

• Experience in sales or account management.
• Ability to develop and execute account strategies.
• Strong problem-solving and data-driven decision-making.
• Excellent relationship management and communication skills.

Responsibilities

• Strategic Partnership Management: Own relationships with retail partners, develop account strategies, and drive business growth through data-driven recommendations and strategic initiatives.
• Performance Optimization: Analyze complex performance data, identify strategic growth opportunities, and develop comprehensive action plans to help partners maximize their business potential on Amazon.
• Field Leadership: Build executive-level relationships through strategic communication and engagement with retail partners.
• Program Development: Identify systemic opportunities and develop new programs or processes to enhance the retailer experience.

Skills

Data analysis

Strategic partnerships

Cross-functional leadership

Executive relationship management

Negotiation

Job description

Are you passionate about developing strategic partnerships with retailers and driving growth in how they sell online? As a Key Account Manager, you will lead relationships with retail partners to drive their growth and success. You will develop and execute account strategies and identify opportunities to drive significant business growth. This role requires exceptional relationship management skills, strategic thinking, and the ability to influence cross-functional teams in a fast-paced environment. You must excel at navigating ambiguity, demonstrate strong business judgment, and thrive in an entrepreneurial environment. This role offers an exciting opportunity to shape Amazon's business. You will collaborate with senior leadership and cross-functional teams to develop innovative solutions, address complex challenges, and drive strategic initiatives. Your insights from managing key retail partnerships will directly influence our marketplace.

Key job responsibilities Responsibilities

Strategic Partnership Management: Own relationships with retail partners, develop account strategies, and drive business growth through data-driven recommendations and strategic initiatives. Performance Optimization: Analyze complex performance data, identify strategic growth opportunities, and develop comprehensive action plans to help partners maximize their business potential on Amazon. Field Leadership: Build executive-level relationships through strategic communication and engagement with retail partners. Lead executive business reviews and develop long-term partnership roadmaps. Program Development: Identify systemic opportunities and develop new programs or processes to enhance the retailer experience. Collaborate with product teams to influence platform development based on partner feedback.

A day in the life A Day in the Life

As a Key Account Manager, you will work cross-functionally with senior leadership across Seller Experience, Seller Operations, Business Development, and Product Management, and build relationships with executive-level stakeholders at retail partners. You will provide valuable retailer insights to product teams and leadership, and create and drive initiatives for scale. This role is based in LHR16 with 10-15% travel to meet retail partners across multiple regions. Our team aims to raise the bar on the partner and customer experience while enabling partners to drive growth efficiently by leveraging Amazon's capabilities.

About the team

This role explores opportunities to innovate in the automotive space. Our team aims to raise the bar on the car buying experience for end customers, while enabling industry partners to drive growth efficiently by leveraging Amazon's capabilities.

• Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products
• Experience in sales or account management
• Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
• Must be a self-starter with experience leading cross-functional projects or initiatives in an ambiguous environment, Knowledge of key technology and market trends
• Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent
• Multi lingual capabilities with demonstrated expertise in managing sellers accounts.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.