Key Account Manager - Airlines

RELX INC; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading analytics firm is seeking a Key Account Manager to enhance relationships with top airline clients in London. In this role, you will drive revenue growth through collaboration with C-suite stakeholders and execute strategic sales initiatives. The ideal candidate will have a proven track record in enterprise sales, especially in the aviation industry, and possess exceptional communication and negotiation skills. This position offers generous benefits, including a competitive pension scheme and wellness programs.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Employee Assistance Programme

Access to extensive learning resources

Qualifications

• Outstanding track record in enterprise sales ideally in aviation.
• Highly developed communication and presentation skills.
• Ability to understand complexity and benefit clients.

Responsibilities

• Build and maintain relationships with airline clients.
• Conduct quarterly client business reviews.
• Define and execute sales strategies for account growth.

Skills

Enterprise sales

Client relationship management

Communication skills

Negotiation skills

Strategic thinking

Creative problem-solving

Job description

About the company

At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions and many more accelerate their own digital transformation. You can learn more about Cirium at the link below. https://www.cirium.com/

About our Team

The European Airports and Airline Team (A&A) is key to accelerating the continued growth of Cirium. Our high performing team is continuously evolving and striving for greater commercial impact. Our sales methodology focuses on helping clients understand the value we provide to their business and help them navigate the buying process.

The A&A team is based in our central London office, part of the wider EMEA sales team. The EMEA sales team includes sectors across travel, technology providers, aircraft manufacturers and financial institutions.

Cirium is one of four companies that comprise LexisNexis Risk Data Services, all of whom are closely aligned in sales methodology, recognising the importance of collaboration and sharing best practice to deliver mutual success.

About the role

As the Key Account Manager (Airlines), you will play a crucial role in ensuring every aviation decision is powered by Cirium. Your success will be driven by providing clients with the best experience and value. You will lead the commercial relationship with Europe’s leading airlines, influencing and collaborating with senior stakeholders. Through multi-channel engagement, you will develop and strengthen relationships, execute sales strategies to drive revenue growth, and increase market share. High performance is part of our DNA, and you will be pivotal in aligning with global cross-functional teams to support aviation industry transformation.

Responsibilities

• Build and maintain strong relationships with leading airline clients, including key influencers and decision makers like the C-suite, to drive Cirium's commercial advantage
• Devise account engagement plans to facilitate higher revenue growth through broader and deeper relationships
• Conduct quarterly client business reviews and co-collaborate to align for account growth
• Negotiate and close high-value agreements, ensuring value-based price discovery and scoping terms
• Lead by example, promoting a high-performance culture, internal and external collaboration, innovation, and a customer-centric approach
• Define and execute airline enterprise sales strategy aligned with Cirium’s goals to renew, upsell, and cross-sell opportunities
• Identify new business opportunities, market trends, and growth areas to expand Cirium’s reach
• Represent Cirium at conferences, forums, panels, webinars, and speaking engagements

Skills required

• Outstanding track record in enterprise sales, commercial success, and client relationship management at all levels of an organization, ideally with an aviation background
• Highly developed communication, negotiation, sales, and presentation skills
• Ability to understand complexity and how capabilities can benefit clients
• Strategic thinking with an understanding of business economics drivers and creativity to drive win-win relationships for commercial improvement
• Self-motivated, comfortable working autonomously, and embracing a growth mindset to continuously seek opportunities for improvement and innovation
• Creative problem-solving skills and the ability to diagnose issues and develop solutions/use cases
• Ability to set a vision for enterprise accounts and translate complex business goals into actionable sales strategies
• Strong focus on understanding client

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

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USA Job Seekers:

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.