Key Account Manager (Accident Channel) Business Development

MSX - TPS; Wolverhampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading parts supplier in Wolverhampton seeks a candidate to enhance sales and customer engagement within the UK accident repair market. The role includes conducting market research, supporting customers, and collaborating with teams to implement sales strategies. Candidates should have experience in the accident repair market, strong communication skills, and the ability to manage campaigns effectively.

Qualifications

• Effective stakeholder engagement and communication skills.
• Experience in the UK accident repair market.
• Ability to manage activities that grow and develop the business.

Responsibilities

• Conduct market research to identify trends and customer needs.
• Collaborate with head office to develop sales strategies.
• Assist customers with inquiries and provide technical support.

Skills

Effective stakeholder engagement

UK accident repair market experience

Financial awareness

Job description

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Client:

MSX - TPS

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

743d33c7c860

Job Views:

8

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

About the Role

Who are TPS?

TPS provides independent garages and body shops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, including brands like Audi, SEAT, ŠKODA, Cupra, Volkswagen passenger cars, and Commercial Vehicles. TPS operates a national network of centres with a workforce of 1,500, fostering a motivating and inclusive workplace focused on learning and development.

Founded in 2006, TPS is based on an Agency Model, stocking and selling on behalf of Volkswagen Group UK. The brand has experienced rapid growth in both revenue and the number of centres nationwide.

Job Purpose

This role aims to strengthen our market position, enhance customer engagement, and boost sales within the UK accident repair market.

Market Research & Analysis

• Conduct in-depth market research to identify trends, customer needs, and competitor activities.
• Analyze sales data and customer feedback to identify growth opportunities.
• Share insights with the team to inform strategic decisions.

Strategic Planning & Execution

• Collaborate with Volkswagen Group head office to develop and implement sales strategies.
• Monitor progress and adjust strategies to meet targets.

Training & Development

• Stay updated on industry trends, new products, and technologies.

Customer Support & Relationship Management

• Assist customers with inquiries, provide technical support, and ensure satisfaction.
• Build and maintain relationships with key accounts, understanding their needs.
• Attend customer meetings, centre visits, and industry events to promote products.
• Coordinate with sales, marketing, and customer service teams for aligned messaging.
• Communicate regularly with Volkswagen Group head office, sharing updates and insights.

Candidate Requirements

• Effective stakeholder engagement and communication skills.
• Experience in the UK accident repair market.
• Ability to manage activities that grow and develop the business.
• Financial awareness to assess risks and opportunities.
• Experience managing national campaigns and activities.