Key Account Manager

CM recruitment; Woking; On-site; GBP 32,000; Full time

Job summary

A leading travel organization in the UK is seeking a Key Account Manager to support and manage relationships with key accounts. The ideal candidate has a solid background in the travel industry, strong communication skills, and experience in account management. This position offers a competitive salary of approximately £32k, office-based with some remote flexibility. Company benefits include pension and private healthcare.

Benefits

Pension

Private healthcare

Life assurance

Qualifications

• Essential travel industry background.
• Experience as a Key Account Manager is advantageous.
• Strong verbal and written communication skills required.

Responsibilities

• Manage queries from Key Accounts, providing assistance as needed.
• Support new members in developing their business.
• Build strong relationships with Key Accounts.

Skills

Travel industry background

Key Account Manager experience

Strong communication skills

Customer focused approach

Ability to work in a team

Commercially astute

Job description

Key Account Manager
This successful travel organisation islooking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business andprovideday to day support for members across the group, assisting key accounts with developing their business and supporting with dayto day operational enquiries.

Key Account Manager - Role & Responsibilities:

• Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts.
• Support new members in the early stages of membership to help them start to grow their business.
• Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business.
• Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required.
• Hold regular membership meetings at head office or elsewhere as appropriate.
• Build strong relationships with your Key Accounts and solve any problems which arise.
• Represent the company atface to face events, workshops and trade shows on an ad hoc basis throughout the year.
• Maintain accurate records and engagement history through theCRM system.
• Help deliver engaging training sessions to empower and upskill members.
• Answering phone and emails from members as part of the support from the overallteam.

Key Account Manager - Skills & Experience Required:

• Travel industry background essential, with knowledge of retail travel desirable.
• Key Account Manager experience advantageous.
• Confidence and ability to network and communicate with members at regional, national and international events.
• Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required.
• Very strong and effective verbal and written communication and interpersonal skills.
• Self motivated with an ability to manage workload and prioritise tasks.
• Ability to liaisewith colleagues across all levels and enjoy working as part of a team.
• Commercially astute with the drive and ability to meet targets set by the business.

Key Account Manager - Additional Information:

• Salarycirca £32k.
• Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month.
• Willingness to travelas required for ad hoc meetings, & events.
• Company benefits include pension, private health care, life assurance.
• Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role.

If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to [e-mail].