Key Account Manager

Strategic Key Accounts Leader

Location: Midlands / Manchester / South

Salary: £60,000 - £70,000 + Car Allowance + Bonus

About our Client

Our Client is at the forefront of their industry working with retail and hospitality partners, recognised for driving innovation and excellence. We are looking for an enthusiastic Key Accounts specialist to join our Clients dynamic team. Their focus is on building strong partnerships that inspire growth and maximise potential across their diverse portfolio of products and services.

About the Role

As a pivotal member of their team, you will spearhead the development and management of strategic customer relationships. You will lead initiatives that enhance their customers' success while driving organisational objectives. Your role will be critical in executing tailored growth strategies that align with both the company's and their clients' visions.

Key Responsibilities

1. Customer Partnership Development: Cultivate and deepen relationships with key customers, ensuring alignment with their strategic goals while driving mutual growth.
2. Strategic Leadership: Lead the execution of customer business plans, optimising available resources to enhance profitability across various brands.
3. Market Analysis: Analyse market trends and customer demographics to identify opportunities and challenges that might affect account performance.
4. Performance Management: Foster communication with key decision-makers, ensuring the effective implementation of programs and gathering insights for further improvement.
5. Sales Forecasting & Analytics: Utilise data-driven insights to predict sales trends and guide strategic decision-making processes effectively.
6. Service Delivery Excellence: Act as a trusted advisor to clients, striving to exceed their expectations by implementing service improvements based on client feedback.

What We're Looking For

We're searching for a proactive Key Accounts leader with:

1. A Bachelor's degree (or equivalent) coupled with a proven track record in managing and developing key accounts, ideally within FMCG, FM, or HORECA sectors.
2. Exceptional Interpersonal Skills: You possess the ability to build rapport with clients at all levels, demonstrating empathy, active listening, and effective communication.
3. Customer-Centered Mindset: You drive initiatives with a clear understanding of customer needs, championing solutions that provide real value and enhance the customer experience.
4. Results-Oriented: You thrive on setting and achieving ambitious goals, driving outcomes that contribute to both client satisfaction and company growth.
5. Analytical Capabilities: You utilise data-driven insights to inform strategies and decisions, demonstrating a knack for turning complex data into actionable plans.
6. Strong Negotiation Skills: You have the ability to navigate complex negotiations, balancing assertiveness with collaboration to reach mutually beneficial outcomes.
7. Creative Problem Solver: You possess innovative thinking capabilities, embracing challenges as opportunities to develop unique solutions that meet customer demands.
8. Adaptability and Resilience: You thrive in a fast-paced environment, able to adapt swiftly to changing circumstances while maintaining focus on long-term objectives.
9. Team Player: You work well with cross-functional teams, embodying a collaborative spirit that fosters teamwork and collective success.

Why Join Our Client?

1. Drive Impact: Make a substantial difference through strategic partnerships and initiatives that enhance customer success.
2. Innovative Culture: Be part of a team that values creativity and resourcefulness, encouraging innovative solutions to meet client needs.
3. Professional Growth: Thrive in an environment that emphasises personal and professional development, with opportunities to lead transformative projects.

This is your chance to take the lead in fostering relationships that drive significant results while being part of an organisation committed to excellence. If you're ready to step up and make an impact, we want to hear from you!

To apply please email your CV