Key Account Manager

Harbourne Associates; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Key Account Manager, where you'll nurture high-value client relationships and drive commercial growth. This role offers a unique opportunity to take ownership of major accounts within a dynamic construction solutions provider. You'll collaborate across teams to implement strategic plans, identify revenue opportunities, and ensure client satisfaction. If you're passionate about delivering tailored solutions and making a lasting impact, this position is perfect for you. Enjoy a competitive salary package with full benefits and an EV car scheme in a supportive environment.

Benefits

Full Benefits

EV Car Scheme

Qualifications

• Proven experience in key account or client management.
• Strong commercial acumen with a consultative approach.

Responsibilities

• Serve as the primary point of contact for key clients.
• Develop strategic account plans to align with customer goals.
• Monitor account performance and contribute to forecasting insights.

Skills

Interpersonal Skills

Negotiation Skills

Commercial Acumen

Client Management

Problem Solving

Education

A-Level or Equivalent

Tools

CRM Systems

Job description

This range is provided by Harbourne Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Harbourne Associates

Package: Up to £50,000 + Bonus + Full Benefits + EV Car Scheme

Job Overview

Are you a relationship-driven professional with a passion for delivering tailored solutions and building long-term partnerships?

We’re working with a leading provider of innovative construction solutions that’s looking for a Key Account Manager to nurture high-value client relationships and drive commercial growth across their waterproofing systems division. This is a unique opportunity to take ownership of major accounts and make a lasting impact in a business that blends technical expertise with purpose-driven values.

What You’ll Do:

• Serve as the primary point of contact for key clients, building trust and loyalty
• Develop and implement strategic account plans to align with customer goals
• Identify new revenue streams and cross-sell opportunities across business units
• Act as the bridge between clients and internal teams, ensuring expectations are met
• Monitor account performance and contribute to pipeline and forecasting insights

What You’ll Bring:

• Proven experience in a similar key account or client management role
• Excellent interpersonal and negotiation skills across all levels
• Strong commercial acumen with a consultative, solutions-based approach
• Confidence in managing multiple priorities and working independently
• A collaborative mindset, capable of working cross-functionally
• Background in construction, building products, or technical sales
• Familiarity with CRM systems and structured sales reporting
• A-Level education or equivalent (preferred)

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development, Customer Service, and General Business
• Industries: Construction, Building Construction, and Wholesale Building Materials

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Location & Recent Roles:

London, England, United Kingdom — 2 weeks ago

Tottenham, England, United Kingdom — 2 weeks ago

Additional similar roles are available across the UK, including Angus, Moreton-In-Marsh, Reading, Milton Keynes, and London.