Key Account Manager

Crown Paints; Thornaby-on-Tees; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading paint manufacturer in Thornaby-on-Tees is seeking a Key Account Manager to manage strategic regional contractor accounts. This role involves identifying new opportunities, negotiating agreements, and working closely with regional teams to drive sales growth. The ideal candidate will have a proven sales track record, strong commercial acumen, and excellent communication skills.

Qualifications

• Proven track record in sales and account management (B2B or B2C).
• Strong commercial acumen with a focus on profitability.
• Excellent communication and presentation skills.

Responsibilities

• Manage and develop key contractor accounts.
• Identify and convert new opportunities using CRM.
• Negotiate trading agreements and pricing strategies.

Skills

Sales and account management

Commercial acumen

Communication skills

Negotiation

CRM tools

Job description

Overview

Key Account Manager - North England

Are you passionate about building strong partnerships and driving profitable growth? Do you thrive on creating solutions for customers and leading accounts to long-term success? If so, this could be the perfect role for you.

Responsibilities

• Manage and strategically develop nominated key regional contractor accounts
• Identify and convert new opportunities using industry tools and recording all activity in CRM
• Negotiate trading agreements and pricing strategies that deliver results
• Work closely with regional teams and colleagues across the Trade division to achieve commercial objectives
• Provide accurate forecasting and ensure prompt payment of accounts

Success in this role will be measured by your ability to deliver sustainable sales growth, exceed margin and volume targets, and become a trusted partner to your contractors.

Qualifications

• Proven track record in sales and account management (B2B or B2C)
• Strong commercial acumen with a focus on profitability
• Excellent communication, presentation, and relationship-building skills
• Confident negotiator with strong influencing abilities
• Organised, detail-oriented, and comfortable using CRM tools

Personal profile

• You are passionate about delivering outstanding customer service and acting as a brand ambassador
• You are proactive, driven, and motivated by achieving targets
• You can think creatively about new ways to develop the business
• You value collaboration, support colleagues, and enjoy working as part of a team
• You communicate openly and clearly, even when it comes to difficult conversations

At Crown Paints, we care about our people and create an environment where colleagues can thrive, innovate, and be supported in their growth.