Key Account Manager

JR United Kingdom; Stoke Gifford; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you will be the face of our innovative solutions in the construction industry. This role emphasizes meaningful customer interactions, allowing you to understand their needs and provide tailored solutions that enhance productivity and safety. With extensive training and a supportive team culture, you will have opportunities for growth and recognition. Enjoy exciting incentives, including trips to vibrant cities for top performers. If you are driven, adaptable, and passionate about making a difference, this is the perfect opportunity for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Laptop and mobile phone

33.5 days holiday

Incentives for top performers

Reward for referrals

Qualifications

• Experience in customer-facing roles or sales.
• Ability to identify customer needs and provide solutions.

Responsibilities

• Engage with customers to understand their needs and provide tailored solutions.
• Manage sales area using CRM tools effectively.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Drive and curiosity

Tools

Salesforce

Job description

Social network you want to login/join with:

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the foundation of our sales model. Your focus will be on engaging with customers to understand their needs and providing tailored solutions that enhance their operations.

Who is Hilti?

Hilti is a global leader in innovation, improving productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

• Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
• Demonstrating our innovative products and software to customers on-site.
• Developing 'focus' customers by building relationships and uncovering new business opportunities.
• Managing your sales area operationally, organizationally, and strategically, utilizing our CRM system, Salesforce.

What do we offer?

• A passionate, inclusive global team and a culture that supports growth and recognition.
• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• Minimum 10% salary increase after two years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle and fuel/charging card, laptop, and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to identify customer pain points and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive, curiosity, and a passion to learn and grow.
• Excellent organizational skills to manage time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates on your license.

Who should apply?

We welcome candidates from diverse backgrounds. Some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background.

Please apply only for one role; the team will assign you where your skills fit best.

Click 'Apply Now' to upload your CV and answer brief questions. The process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Check your junk mail for these communications.

If you need support with your application, contact [emailprotected].

The process includes an initial interview, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses will be reimbursed.

If no suitable role is available now, we will keep your details for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.