Key Account Manager

JR United Kingdom; Rutherglen; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to enhance customer relationships and drive sales. In this engaging role, you'll visit clients, understand their unique needs, and tailor innovative solutions to improve productivity and safety. With extensive training and a supportive culture, you'll thrive in a performance-driven environment that rewards your efforts. Join a passionate team where your contributions are recognized, and enjoy perks like a company vehicle, private healthcare, and generous holidays. If you're ready to grow your career in a diverse and inclusive setting, this opportunity is perfect for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Mobile phone

Incentives for top performers

33.5 days holiday

Pension contribution

Referral reward

Qualifications

• Experience in customer-facing roles, ideally in sales.
• Strong organizational skills and ability to manage time effectively.

Responsibilities

• Visit sites and customers, understanding their needs.
• Demonstrate products and software on-site.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Curiosity and passion for learning

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same. Your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place where you can grow, supported by colleagues, with your results recognized and rewarded.

• Extensive onboarding & training in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Qualities and skills that make an effective Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Shared values—commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates on your license.

WHO SHOULD APPLY?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background.

Please apply through the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Watch for emails in your junk folder.

For application support, contact [emailprotected].

The process involves three stages: an initial interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses for travel will be paid.

If no current roles fit, we will keep your details for future opportunities and stay in touch.

Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.