Key Account Manager

TN United Kingdom; Poole; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Key Account Manager to join their high-performing team. This role is perfect for a proactive individual with a passion for relationship management and strategic account growth. You'll thrive in a collaborative environment, working closely with major global clients to develop strong, long-term relationships. This position offers a fantastic opportunity to contribute to a thriving business known for its strong reputation and collaborative culture, providing you with the chance to take on responsibility and grow professionally. If you're ready for your next challenge, this is the role for you!

Benefits

Bonus

Holiday buy-back scheme

Free onsite parking & EV charging points

Perks at Work scheme

Unlimited ‘tuck shop’ snacks

Free lunch every Friday

Charity dress-down days

Cycle to Work scheme

Complimentary Happy Birthday vouchers

Subsidised workplace massage

Qualifications

• Experience in B2B account management with strong relationship-building skills.
• Ability to negotiate and influence, with a commercially astute mindset.

Responsibilities

• Manage and develop key client accounts for long-term relationships.
• Collaborate with internal teams to ensure timely product delivery.

Skills

Account Management

Relationship Building

Negotiation Skills

Problem-Solving

Commercial Awareness

Job description

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Location: Poole

Benefits: Bonus, Holiday buy-back scheme, Free onsite parking & EV charging points, Perks at Work scheme, Unlimited ‘tuck shop’ snacks, Free lunch every Friday, Charity dress-down days, Cycle to Work scheme, Complimentary Happy Birthday vouchers, Subsidised workplace massage, ‘Giveback Days’ with meals cooked onsite by Management, Eye care vouchers, Employee Assistance Programme (EAP) and more...

The Opportunity

Are you a proactive, commercially-minded professional with a passion for relationship management and strategic account growth? We are seeking a Key Account Manager to join a dynamic, high-performing team in a rapidly growing organisation. This role is ideal for someone who thrives in a collaborative environment and enjoys working closely with major global clients.

What You’ll Be Doing

• Managing and developing key client accounts, ensuring strong, long-term relationships.
• Working closely with procurement teams to identify sourcing opportunities and provide tailored solutions.
• Acting as a trusted advisor, offering consultative support and product expertise.
• Conducting regular client meetings to understand their evolving needs and ensure smooth service delivery.
• Collaborating with internal teams, including customer service and supply chain, to guarantee timely product delivery.
• Identifying growth opportunities within accounts, improving profitability, and enhancing service offerings.
• Occasionally visiting client sites, including cruise ships, to strengthen relationships and oversee project execution.

Requirements

What We’re Looking For

• Experience in account management, building and nurturing relationships within a B2B setting.
• Professional, friendly demeanour
• Knowledge of procurement, or supply chain - experience wiring closely with procurement teams and updating clients accordingly
• A commercially astute mindset with the ability to negotiate and influence.
• Strong relationship-building skills, able to liaise confidently with senior stakeholders.
• Highly organised with a problem-solving approach and an eye for detail.
• Experience selling into in hospitality, leisure, retail, or FMCG industries is desirable but not essential.

This is a fantastic opportunity to join a thriving business with a strong reputation and a collaborative culture. If you’re looking for your next challenge in a role that offers variety, responsibility, and professional growth, apply today!