Key Account Manager

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

What do we offer?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. You will grow surrounded by colleagues who support you, with your results recognized and rewarded. Our offerings include:

• Extensive onboarding & training, and company events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 years of high performance via our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle with fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring successful candidates.

What you need is:

Qualities and skills for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Shared values: commitment, teamwork, courage, integrity.
• Resilience and adaptability across all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

Who should apply?

We welcome diverse backgrounds; some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background. Please apply for the role best suited to your skills, and avoid applying for multiple roles.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview. Watch for emails in your junk folder.

For support, contact [emailprotected].

The process includes three stages: initial interview, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Expenses are paid for travel.

If no suitable role is available now, you'll stay in our talent pool for future opportunities. We will keep in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.