Key Account Manager

Hozah; London Borough of Croydon; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Uncapped commission on new logos and A

Direct line to the CEO

Collaborative culture and office dogs

Job summary

Hozah, a tech-led parking and urban mobility company, is hiring a Key Account Manager to win new logos and then grow them. You will drive from first cold outreach to signed contracts, then expand the account by deepening relationships and adding services.

You will run an outbound-focused sales process, target the UK market, and collaborate with Client Success to ensure ongoing value after go-live. Travel across the UK is expected.

Qualifications

• Track record of winning new logos in B2B sales with measurable results.
• Proven ability to grow accounts beyond the initial win.
• Comfort with daily cold calling and outbound prospecting.
• Ability to run a consultative sale and handle price/timing objections.
• Strong pipeline and CRM discipline for forecasting and prioritisation.
• Willingness to travel across the UK to meet prospects and clients.

Responsibilities

• Own a named list of target organisations and convert them into clients from first contact to signed contract.
• Grow the estates you win by mapping, building relationships beyond the initial buyer, and securing new sites and services.
• Hit new-logo and account-expansion targets with commission on both.
• Run an outbound engine with daily cold calls, emails and LinkedIn sequences; manage activities and forecast in the CRM.
• Manage full sales cycle: discovery, site visits, proposals, negotiation and close with team support as needed.
• Hand each new site to the Client Success Manager after sale and remain the commercial owner post go-live.
• Hold regular commercial reviews with accounts to discuss performance and value delivered.
• Feed feedback from prospects to CEO/product/ops to drive improvements.

Skills

New logo wins

Account growth

Cold calling

Consultative selling

CRM & pipeline

UK travel

Job description

Hozah is scaling fast and we are hiring a Key Account Manager to win new logos and then grow them. This is a sales role with sales targets. You will find and open the door at landowners, managing agents, hotel groups and multi-site operators that have never worked with us, win their first site, and then earn the rest of their estate by delivering and building the relationship from the inside.

You will not be handed a book of accounts to farm. The accounts you develop will be the ones you win. Cold calling and cold outreach are a core part of the job, not an occasional extra, and we will ask you for real evidence that you have done both halves of this before: landing the first deal and then multiplying it.

You will not be running site go-lives, resolving driver appeals or chasing operational issues. Our Client Success Managers own the day-to-day running of each account so that you can stay focused on the commercial relationship, the next site and the next logo.

About Hozah

Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're one of the fastest scaling companies in the country.

Key responsibilities

• Own a named list of target organisations and be accountable for converting them into Hozah clients - from first cold call to signed contract.

• Own the growth of every account you win: map the estate, build relationships beyond the original buyer, and secure the next sites and additional services.

• Hit your sales targets. You will carry a new-logo target and an account-expansion target, with commission on both.

• Run a disciplined outbound engine: daily cold calling, email and LinkedIn sequences, event follow-up and referral asks, with the activity, pipeline and forecast recorded accurately in the CRM.

• Run the full sales cycle yourself: discovery, site visits, proposals, commercial negotiation and close, with support from the wider team where a deal needs it.

• Hand each new site to the Client Success Manager cleanly, with the commitments made in the sale written down, and stay the commercial owner of the relationship after go-live.

• Hold regular commercial reviews with the accounts you own - performance, value delivered, and what else we can do for them.

• Feed what you learn from prospects and clients back to the CEO, product and operations, so the proposition keeps improving.
  

Who we're looking for

Every line below is something we will test in the interview process, so please come ready with specifics.

• A track record of winning new logos in B2B sales, with the numbers to show for it: targets carried, attainment over multiple periods, and deals you personally sourced from cold.

• A track record of then growing those accounts - not a career spent only developing accounts somebody else won. We want to see both halves: the first win and what you turned it into.

• Genuine comfort with cold calling and outbound prospecting as a daily discipline, and the resilience to keep going through a run of rejections.

• The ability to run a consultative sale: ask the questions that uncover the real problem, write a proposal that leads with it, and handle price and timing objections without caving or bulldozing.

• Commercial judgement on deal structure - knowing when to hold price, what to trade, and when a deal is not worth doing.

• Pipeline and CRM discipline: a real, repeatable routine for managing, prioritising and forecasting a pipeline.

• Comfort working alongside an operations and customer success team, handing over cleanly and resisting the temptation to become the client's help desk.

• Willingness to travel to meet prospects and clients in person across the UK.
  

Useful but not essential: experience selling to landowners, managing agents, hotels, retail or leisure operators, or in parking, property services, facilities management or another multi-site B2B service.

What we offer

• Uncapped commission on both new logos and account growth, in a business where the commercial team already has people earning well above OTE.

• A direct line to the CEO while the commercial leadership team is built out, and a seat close to the decisions on pricing, proposition and territory.

• A proven, cash-generative product with strong references and award-winning technology - you are selling something that works.

• Client Success Managers who run the operational side, so your time goes on selling and growing.

• A purpose-driven company reshaping how the physical world of parking and mobility works, a collaborative culture, and friendly office dogs.