Key Account Manager

Avidity; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Key Account Manager to drive sales and build lasting relationships in the beauty sector. This dynamic role involves nurturing client partnerships, identifying growth opportunities, and leading product education sessions. You'll work with a world-renowned beauty brand, enjoy a competitive salary with bonus opportunities, and be part of a collaborative culture that celebrates creativity and community. If you're a self-starter with a growth mindset and a love for the beauty industry, this is the perfect opportunity for you.

Benefits

Competitive base salary

Bonus opportunities

Comprehensive benefits package

Product perks

Brand events

Ongoing education

Qualifications

• Experienced in B2B sales or account management, ideally in the beauty industry.
• Natural relationship builder with exceptional communication and negotiation skills.

Responsibilities

• Nurture client relationships and drive sales in the salon and spa industry.
• Identify and convert new salon accounts through networking and visits.

Skills

B2B Sales

Account Management

Communication Skills

Negotiation Skills

Product Education

CRM Software

Tools

Sales Tracking Tools

Job description

Overview

Are you a strategic sales professional with a passion for beauty and a talent for building lasting client relationships? Do you thrive in a fast-paced, client-focused environment where no two days are the same? OPI, the world’s #1 salon nail brand, is looking for a Key Account Manager to elevate and expand our professional presence across the salon and spa industry.

This is more than a sales role — it’s about championing our iconic brand while helping salon professionals grow their businesses with the best in nail innovation, education, and service.

What You’ll Do

As our Key Account Manager, you’ll be at the heart of our professional channel — nurturing relationships, driving sales, and uncovering new growth opportunities.

Your impact will include:

• Client Relationship Management: Be the trusted advisor and go-to partner for our existing salon and spa clients. You will take a consultative approach with our salon partners to grow their business leveraging our portfolio of product and services to delight their customers.
• Sales Growth & Business Development: Proactively identify and convert new salon and spa accounts through prospecting, networking, and in-person visits. You’ll grow the OPI footprint with passion and purpose.
• Product Expertise & Education: Collaborate with your educator to lead engaging demos, training sessions, and product launches to ensure our clients are confident, inspired, and selling through.
• Target Achievement: Exceed revenue goals by strategically upselling, cross-selling, and ensuring clients are stocked with the latest collections, tools, and promotions.
• Industry Insight: Stay ahead of salon trends, competitor activity, and client feedback to bring fresh thinking and recommendations to the table.
• Cross-Functional Collaboration: Partner with education, marketing, customer service, and our distribution teams to ensure every client touchpoint is seamless.
• Data & Reporting: Keep accurate records in our AFS systems to track performance, analyse sales data, and spot opportunities for growth.

Who You Are:

• Experienced in B2B sales or account management — ideally within the professional beauty industry (bonus points for nail care or salon background!)
• Deeply knowledgeable about the salon and spa business, including its challenges, rhythms, and opportunities
• A natural relationship builder with exceptional communication, presentation, and negotiation skills
• Self-starter with a growth mindset — you love setting goals and smashing them
• Confident leading product education and training sessions with professionals
• CRM-savvy and comfortable with sales tracking/reporting tools
• Passionate about the beauty industry and proud to represent a bold, creative brand like OPI

Why Join OPI?

When you join OPI, you're not just taking a job — you're stepping into a global brand with a cult following, backed by industry-leading innovation and a deep commitment to professional success.

• Work with a world-renowned beauty brand in a dynamic, purpose-driven role
• Competitive base salary + bonus opportunities
• Comprehensive benefits package (health, dental, vision, 401(k), and more)
• Product perks, brand events, and ongoing education
• A collaborative culture that celebrates creativity, color, and community