Key Account Manager

Aqua Cure; Lancashire; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company Pension Scheme

Perkpal Benefits

Employee Assistance Programme

Volunteering Day

Long Service Awards

Employee support network

Job summary

Aqua Cure in Burscough, England, is seeking a driven Business Development Executive to join our growing team. This fully office-based role focuses on building new business, re-engaging dormant customers and expanding revenue within existing accounts.

The ideal candidate will thrive in a target-driven environment, possess strong communication skills and be comfortable with outbound calls. Water treatment experience is advantageous but not essential.

Qualifications

• Previous experience in sales, business development, telesales, account management or relevant discipline.
• A strong desire to succeed and progress within a sales career.
• Confident and professional telephone manner.
• Comfortable making outbound calls and developing new business opportunities.
• Resilient, determined, and able to remain motivated after setbacks.
• Target-driven with a proactive approach to achieving results.
• Strong communication and relationship-building skills.
• Fast learner with ability to absorb product, market, and industry knowledge.
• Highly organised with strong attention to detail.
• Ability to build rapport with customers at all levels.
• Experience using CRM systems would be advantageous.
• Competent IT skills including Microsoft Word and Excel.
• Self-motivated with ability to work independently while contributing to the wider team.

Responsibilities

• Generate new business opportunities through proactive outbound sales activity.
• Contact and re-engage dormant, non-trading, and lapsed customers.
• Develop and grow revenue from existing customer accounts.
• Build and maintain strong customer relationships, becoming a trusted point of contact.
• Identify customer needs and recommend Aqua Cure products and services.
• Manage opportunities through the sales pipeline from initial contact through to conversion.
• Maintain accurate customer and pipeline information within the CRM system.
• Provide regular updates on sales activity, pipeline development, and revenue opportunities.
• Handle customer enquiries professionally and resolve issues effectively.
• Escalate critical customer concerns through the appropriate channels when required.
• Deliver product and technical training to customers where appropriate.
• Work closely with colleagues across the wider business to maximise sales opportunities and customer satisfaction.
• Consistently work towards individual and team sales objectives.
• Demonstrate excellent follow-up, objection-handling, and negotiation skills to maximise conversions and revenue growth.
• Competitive salary + Commission - 42k OTE.
• 23 days annual leave increasing with long service + Bank Holidays.
• Company Pension Scheme.
• Perkpal Benefits + 24 access to Employee Assistance Programme + Volunteering Day + Long Service Awards.
• Employee support network and Mental Health Assistance.

Skills

Sales experience

Outbound calling

CRM systems

Microsoft Word

Microsoft Excel

Account management

Relationship building

Communication skills

Resilience

Tools

CRM software

Microsoft Word

Microsoft Excel

Job description

Key Account Manager Aqua Cure Burscough, England, GB

Aqua Cure is looking for a driven and ambitious Business Development Executive to join our growing commercial team based at our head office in Burscough. This is a fully office-based role and an exciting opportunity to become part of a business that is investing in and expanding its commercial function.

We are looking for individuals who are motivated by success, progression and earning potential. Whether your background is in water treatment, industrial sales, recruitment, telesales, or another outbound sales environment, we are interested in people with the right attitude, confidence and determination to succeed. Water treatment experience is advantageous but not essential.

The successful candidate will be responsible for generating new business opportunities, re-engaging dormant and lapsed customers, and developing revenue growth within existing accounts. This role will suit someone who enjoys speaking with customers, thrives in a target-driven environment, and demonstrates the resilience to overcome challenges and maintain momentum.

Requirements

• Previous experience in sales, business development, telesales, account management or relevant discipline.
• A strong desire to succeed and progress within a sales career.
• Confident and professional telephone manner.
• Comfortable making outbound calls and developing new business opportunities.
• Resilient, determined, and able to remain motivated following setbacks.
• Target-driven with a proactive approach to achieving results.
• Strong communication and relationship-building skills.
• Fast learner with the ability to quickly absorb product, market, and industry knowledge.
• Highly organised with strong attention to detail.
• Ability to build rapport and credibility with customers at all levels.
• Experience using CRM systems would be advantageous.
• Competent IT skills including Microsoft Word and Excel.
• Self-motivated with the ability to work independently while contributing positively to the wider team.

Responsibilities

• Generate new business opportunities through proactive outbound sales activity.
• Contact and re-engage dormant, non-trading, and lapsed customers.
• Develop and grow revenue from existing customer accounts.
• Build and maintain strong customer relationships, becoming a trusted point of contact.
• Identify customer needs and recommend appropriate Aqua Cure products and services.
• Manage opportunities through the sales pipeline from initial contact through to conversion.
• Maintain accurate customer and pipeline information within the CRM system.
• Provide regular updates on sales activity, pipeline development, and revenue opportunities.
• Handle customer enquiries professionally and resolve issues effectively.
• Escalate critical customer concerns through the appropriate channels when required.
• Deliver product and technical training to customers where appropriate.
• Work closely with colleagues across the wider business to maximise sales opportunities and customer satisfaction.
• Consistently work towards individual and team sales objectives.
• Demonstrate excellent follow-up, objection-handling, and negotiation skills to maximise conversions and revenue growth.
• Competitive salary + Commission - 42k OTE
• 23 days annual leave increasing with long service + Bank Holidays.
• Company Pension Scheme.
• Perkpal Benefits + 24 access to Employee Assistance Programme + Volunteering Day + Long Service Awards.
• Employee support network and Mental Health Assistance.

Full-time