Key Account Manager

TN United Kingdom; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive sales and foster relationships across various stakeholders. In this role, you will manage existing accounts while identifying new business opportunities, ensuring the alignment of customer needs with the company's capabilities. You'll collaborate with internal teams to support sustainability initiatives and leverage your strong communication skills to influence decision-making. Join a forward-thinking company that values diversity and personal growth, and be part of a team that is dedicated to making a positive impact in the market.

Benefits

Pension

Death in Service

Bupa Cash Plan

Cycle to Work Scheme

Long Service Allowance (2 & 5 Years)

Free Hot Drinks On-Site

Established Market Position

Qualifications

• Experience in sales and account management with a focus on growth.
• Strong communication and influencing skills are essential.

Responsibilities

• Manage existing accounts and drive new business opportunities.
• Collaborate with internal teams to support sustainability goals.
• Identify market opportunities and develop customer relationships.

Skills

Sales Strategy

Relationship Management

Market Analysis

Communication Skills

Project Management

Education

Bachelor's Degree in Business or Related Field

Tools

Microsoft 365

Job description

The role reports to the Sales Director for UK & Ireland Ready Meals & Fresh Meat.

As Key Account Manager, you will have close interaction with other Key Account Managers, Retail, and Business Support teams in the UK, and liaise with Group teams including ESG, External Affairs, and MarCom. Effective communication with all stakeholders is essential to expand the company's message and build diverse relationships. You will manage existing accounts, drive new business, and maintain a collaborative relationship with Key Account Managers and the Sales Director. Resilience and fortitude are required to face challenges, ensure smooth project execution, and communicate clearly with teams. As an integral team member, lead by example and work closely with key stakeholders across all areas.

External Responsibilities:

• Grow sales & profit by expanding product range and upselling where possible.
• Collaborate to convert sales strategy into new business and growth.
• Identify current and future market opportunities.
• Work within business capabilities, adhering to lead times and production constraints.
• Develop relationships with internal stakeholders.
• Manage a portfolio of existing customers, including new product development (NPD).
• Present sales documentation monthly as per agreed formats and timelines.
• Develop customer relations through regular meetings and face-to-face interactions.
• Drive margin improvement across the portfolio.
• Ensure all business is beneficial and profitable for manufacturing.
• Address customer issues effectively, reaching mutually agreeable solutions.
• Challenge customer ideas constructively, offering alternatives aligned with company capabilities and customer needs.
• Align with customers' and retailers' sustainability goals, promote Faerch's circularity message, and influence decision-making.
• Stay updated on market trends related to circularity, carbon reduction, lifecycle analysis, and total cost of ownership to identify new opportunities.
• Manage key projects from inception to delivery.

Internal Responsibilities:

• Collaborate with Group External Affairs and ESG teams on objectives and sustainability plans, supporting customers' goals.
• Work with NPD and Group Product Management to understand development roadmaps and benefits.
• Ensure comprehensive understanding of projects including CapEx, pricing, and margins.
• Exhibit strong communication and influencing skills.
• Execute duties professionally internally and externally.
• Maintain strong commercial knowledge to align projects with company expectations.
• Utilize Microsoft 365 effectively for strategic planning, project management, and presentations.
• Pay high attention to detail in project planning and management.
• Be adaptable to change, working with new systems, people, and processes.
• Travel as required to customers and Faerch sites.
• Hold a valid full driving license.

Additional Information:

Working at Faerch offers an innovative, open-minded environment that values diversity, equality, and personal growth. Our key to success is the diversity and dedication of our employees.

• Pension
• Death in Service
• Bupa Cash plan
• Cycle to Work Scheme
• Long Service Allowance (2 & 5 Years)
• Free hot drinks on-site
• Established market position