Key Account Manager

JR United Kingdom; Flax Bourton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. This role emphasizes meaningful interactions and a consultative approach, helping clients improve productivity and safety. With extensive onboarding and a supportive culture, you will manage a sales area using innovative tools like Salesforce. The company offers generous incentives, including a rewarding development program and numerous benefits, ensuring your growth and success in a collaborative environment. If you're passionate about sales and eager to make an impact, this opportunity is perfect for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Mobile phone

33.5 days’ holiday

6% pension contribution

Incentives for top performers

£2,000 referral reward

Qualifications

• Customer-facing sales experience is essential.
• Motivated and solution-oriented mindset required.

Responsibilities

• Visit customers in the field and provide tailored solutions.
• Manage sales area operationally and strategically.

Skills

Customer-facing experience

Solution-oriented mindset

Excellent organizational skills

Resilience and adaptability

Motivation and drive

Curiosity and passion for learning

Education

Full manual UK driving license

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

Your days will vary, but typically include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, you become part of a passionate, inclusive global team with a caring and performance-driven culture. We support your growth, recognize your results, and reward your efforts. Our offerings include:

• Extensive onboarding & training, plus companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Key qualities and skills include:

• Customer-facing/sales experience in any industry.
• Solution-oriented mindset to identify customer pain points and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability across various customer levels.
• Motivation and drive to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.

WHO SHOULD APPLY?

We welcome diverse applicants, including those with no prior sales or construction experience. Success depends on teamwork and ability, regardless of background. Please apply for the most suitable role; multiple applications are discouraged.

To apply, click 'Apply Now' to upload your CV and answer brief questions. The process typically takes around 90 seconds.

SALES ONLY

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Be sure to check your junk mail for these communications.

For application support, contact [emailprotected].

The recruitment process includes:

• Initial interview with a Regional Manager.
• A 'day-in-the-life' field ride.
• Final interview with a Sales Director. Travel expenses are covered.

If no current role fits, you may be kept in our talent pool for future opportunities. We will stay in touch.

Hilti is committed to equal opportunity employment and values contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.