Key Account Manager

Tsr Select; England; On-site; GBP 70,000 - 120,000; Full time

Job summary

A leading Kent-based IT Managed Services Provider is seeking a Key Account Manager to oversee relationships with their largest clients across London and the South of England. This home-based role focuses on account management, relationship building, and technology investment planning, with a competitive salary and uncapped commission structure.

Qualifications

• Experience managing large enterprise accounts.
• Understanding of IT services and solutions.
• Ability to plan IT investments and identify growth opportunities.

Responsibilities

• Manage key client relationships and account retention.
• Plan future IT investments for assigned accounts.
• Work alongside Service Account Manager to increase client satisfaction.

Skills

Client Relationship Management

Upselling

Cross-Selling

Communication

Tools

Microsoft Azure

Microsoft 365

Job description

Social network you want to login/join with:

This opportunity is with a leading Kent-based IT MSP which is circa 80 people strong. The organisation owns its own data centres, with other infrastructure to help deliver high-quality and cost-efficient solutions.

The role is to be a Key Account Manager (to look after 20 of the company's largest customers around London and the South of England - several hundred to several thousand user customers, in sectors like financial services, insurance, etc.).

The role involves working alongside a Service Account Manager (who handles reporting and administrative tasks) to manage client relationships, retain accounts, plan future IT investments, identify opportunities within accounts, and upsell/cross-sell where appropriate.

The basic salary is circa £70,000 plus uncapped commission with a £120k OTE. Technologies involved include Microsoft Azure, 365, managed services, support, AI, data centres, projects, and professional services.

This is a home-based, client-facing role, requiring visits to the Kent office only once a fortnight or month.

Company: IT Managed Services Provider

Location: Home-based, with client visits in London and the South of England