Key Account Manager

BMS Engineering Recruitment; England; On-site; GBP 50,000; Full time

Job summary

A leading engineering recruitment firm is seeking a Key Account Manager to manage a major client in the UK. This role requires experience in key account management, stakeholder management, and a customer-centric approach. You'll work both remotely and on-site, with excellent benefits including a competitive salary and career development opportunities. The ideal candidate will have a proven track record of building strong relationships and achieving results.

Benefits

25 days holiday

Contributory pension scheme

Company car scheme or car allowance

Qualifications

• Proven Key Account Management experience on an operational level.
• Background in managing internal and external stakeholders.
• Track record of achieving results demonstrated on CV.

Responsibilities

• Manage a major, multi-site client across the UK.
• Collaborate with internal teams to enhance client experience.
• Drive revenue through upselling and cross-selling opportunities.

Skills

Key Account Management experience

Stakeholder management

Relationship building

Upselling & cross-selling

Customer-centric approach

Job description

Key Account Manager

• National Key Account Management opportunity with a global market-leader
• Managing a single, multi-site, key client across the UK
• Global business, established 150+ years
• Working with internal & external stakeholders to achieve joint success
• Fully autonomous position, mix of remote, office, and on client site visits
• Company Training & Various Routes of Progression

The Role

BMS are recruiting for a new Key Account Manager for a market leading organisation in the lift & escalator industry. The successful candidate will be responsible for delivering their service and maintenance contracts nationally for a single, major, multi-site, client in the UK. This role will see you dealing with internal & external stakeholders on a daily basis, ensuring your key account is managed well and that the contract is upheld. In addition, you will be looking for further opportunities to drive revenue outside of the stated contract, bringing in other teams within the business to upsell & cross sell where possible.

Operating nationally, you will split your time between your key account’s key stakeholders and your own colleagues across Engineering, Sales, Customer Service, and Marketing in order to execute the best possible experience for your Key Account and champion them internally. You will have full autonomy over your diary and the way you manage the account with a mix of in-person and remote contact. You have access to all regional offices across the UK for the business which will help you to quickly build internal relationships which will ensure success in the role.

This role is perfect for an account manager who is customer-centric, able to develop internal & external relationships in order to achieve shared goals, and who can aide operational development.

The Company

With an annual turnover of $8.5 billion globally and a workforce of over 50,000 worldwide, this company are a true household name blue-chip. Specialising in service and maintenance contracts for businesses with lifts and escalators, they offer superb benefits, training and career development to their employees. Looking to expand in the UK with potential for growth high, this superb organisation is ready to provide an exciting opportunity to a driven and career focused account manager. They are looking for a target driven, consultative and strong relationship builders who can develop relationships with existing clients.

Candidate Criteria

• Must have Key Account Management experience on an operational level
• A background in internal & external stakeholder management, strong relationship builder
• Able to upsell & cross sell outside of the existing contract
• Credible, professional, and customer-centric in approach
• A track record of results visibly clear on CV
• Able to travel nationally to different company and client sites
• Driving License

Package & Location

Package: £50,000 basic DOE plus £3-4k bonus year 1, 25 days holiday, contributory pension scheme, company car scheme or car allowance

Location: England & Wales