Key Account Manager

IQVIA LLC; Cardiff; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence. This Key Account Manager role focuses on educating, developing pathways, and managing relationships with Primary Care stakeholders to improve patient access and outcomes.

You will deliver educational sessions, build strategic plans, and coordinate with NHS bodies to align with local needs and brand objectives. Strong sales and communication skills are essential.

Qualifications

• Proven pharmaceutical sales experience is required to succeed in this role.
• Experience in Women’s Health is advantageous but not essential.
• Strong account management and stakeholder engagement skills are expected.
• Excellent communication with internal teams and external healthcare professionals is needed.
• Ability to deliver educational or scientific discussions to clinicians and staff.

Responsibilities

• Build and develop relationships with key Primary Care stakeholders across your territory.
• Deliver compliant, evidence-based education on treatment options.
• Support development and optimisation of referral pathways between Primary and Secondary Care.
• Increase awareness of treatment centres and improve patient access to care.
• Identify opportunities within local healthcare systems to improve outcomes and reduce waiting times.
• Manage key accounts with tailored territory plans and engagement strategies.
• Deliver face-to-face and virtual meetings, educational programmes, webinars and events.
• Collaborate with colleagues to align with brand objectives and NHS priorities.

Skills

Pharmaceutical sales

Womens' Health

Account management

Stakeholder engagement

Clinical education delivery

Communication and influencing

Strategic healthcare pathway planning

Remote meeting facilitation

Job description

As a Key Account Manager, you will work closely with GPs, Practice Nurses, Primary Care Networks and other healthcare stakeholders to increase awareness of treatment options in Women's Health. Through education, pathway development and account management, you will help ensure appropriate patients are identified and referred for specialist treatment. You will:

• Build and develop relationships with key Primary Care stakeholders across your territory.
• Deliver compliant, evidence-based education on available treatment options.
• Support the development and optimisation of referral pathways between Primary and Secondary Care.
• Increase awareness of treatment centres and help improve patient access to care.
• Identify opportunities within local healthcare systems to improve patient outcomes and reduce waiting times.
• Manage key accounts strategically, developing tailored territory plans and stakeholder engagement strategies.
• Deliver impactful face-to-face and virtual meetings , educational programmes, webinars and professional events.
• Collaborate closely with colleagues to ensure alignment with brand objectives, NHS priorities and local healthcare needs.
• Proven pharmaceutical sales experience - Womens' Health would be advantageous but not essential.
• Strong understanding of the Primary Care environment and NHS structures.
• Experience of account management and stakeholder engagement.
• Excellent communication, influencing and relationship-building skills via face to face and remote meetings .
• Ability to work strategically across healthcare pathways and identify growth opportunities.
• Experience delivering educational or scientific discussions with healthcare professionals.
• IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.